492959 - Thunderbird will not open links in Firefox when clicked on

Status: RESOLVED WONTFIX

(Thunderbird :: General, defect)

Description

[alex]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.10) Gecko/2009042321 Red Hat/3.0.10-1.el4 Firefox/3.0.10
Build Identifier: version 2.0.0.21 (20090302)

When a received message contains links to web pages, clicking on those links fails to open them in Firefox (my default browser).  This problem has existed
on my machine for several revision updates of both Thunderbird and Firefox.My firefox is version 3.0.10. My OS is Red Hat Enterprise Linux 4.

Reproducible: Always

Steps to Reproduce:
1.Attempt to open any link in the message reader window.
2.
3.
Actual Results:  
Cursor does change to a hand when hovering over a link but left clicking produces no visible result. Right clicking offers only Select All, Copy Link Location, Save Link Target and Report EMail Scam. There is no option to open the link in a browser.

Expected Results:  
Clicking on a link used to cause firefox to open showing the associated web page. This is the expected result. Alternately, right clicking could offer an option to open in browser, or both.

Comment 1

[Ludovic Hirlimann [:Usul]]

Is firefox the default browser on your machine ?

Comment 2

[Christopher Aillon (sabbatical, not receiving bugmail)]

The root problem is one we encountered before that the NSS version between TB2 and FF3 are not compatible.  Specifically, when TB attempts to launch a link in Firefox, it calls Firefox which then inherits the Thunderbird environment when loading NSS libraries.  The Thunderbird NSS libraries are too old for Firefox 3, therefore loading the symbols needed fails, and Firefox cannot load the URL.

The only solution is to rebuild FF3 and TB2 against the same version of NSS.

Comment 3

[Ludovic Hirlimann [:Usul]]

(In reply to comment #2)
 
> The only solution is to rebuild FF3 and TB2 against the same version of NSS.

So having Both versions of both products shipping the same version of NSS would help.

Comment 4

[Christopher Aillon (sabbatical, not receiving bugmail)]

Yeah, but it's probably a little late for TB2 to do that sort of change.  RHEL "handles" this with it's builds by building both Firefox and Thunderbird against the system NSS (which matches the copy Firefox 3 has), but RHEL 4 is still on Thunderbird 1.5, and that probably is why the reporter went to grab a build from mozilla.org

Comment 5

[Ludovic Hirlimann [:Usul]]

(In reply to comment #4)
> Yeah, but it's probably a little late for TB2 to do that sort of change.  RHEL
> "handles" this with it's builds by building both Firefox and Thunderbird
> against the system NSS (which matches the copy Firefox 3 has), but RHEL 4 is
> still on Thunderbird 1.5, and that probably is why the reporter went to grab a

Yes a little late. Resolving as WONTFIX. Thanks for the explanation christopher.