497113 - unable to open email links in emails such as coupons

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Katherine Collmer]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

During the past couple of months, I have not been able to access coupons or special offers through my emails.  When I click on the coupon, etc., I get the following message "Firefox doesn't know how to open this address, because the protocol (blockedhttp) isn't associated with any program."  I have attempted to address this problem with the companies sending me the emails and have attempted to eliminate any problem with popup blocking.  I have not been able to resolve the problem. 

Reproducible: Always

Steps to Reproduce:
1.Open email.
2.Click on coupon or offer llik.
3.
Actual Results:  
Receive message "Firefox doesn't know how to open this address, because the protocol (blockedhttp) isn't associated with any program."

Expected Results:  
Opened the link.

Comment 1

[Matthias Versen [:Matti]]

Do you mean something like bug 491499 ?

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.11 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.