Closed Bug 499073 Opened 15 years ago Closed 15 years ago

Firefox crashes when focused on yahoo mail tab

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
VERIFIED INCOMPLETE

People

(Reporter: correspondence1, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)

crashes at mail.yahoo.com w/ 115 tabs open. Happened twice. Debugged with latest Visual Studio and got the following (scroll to the bottom):
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\firefox.exe'
'firefox.exe': Loaded 'C:\Windows\System32\ntdll.dll'
'firefox.exe': Loaded 'C:\Windows\System32\kernel32.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\xul.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\sqlite3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\mozcrt19.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msvcrt.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\js3250.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\nspr4.dll'
'firefox.exe': Loaded 'C:\Windows\System32\advapi32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\rpcrt4.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wsock32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\ws2_32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\nsi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\winmm.dll'
'firefox.exe': Loaded 'C:\Windows\System32\user32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\gdi32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\ole32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\oleaut32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\oleacc.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\smime3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\nss3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\nssutil3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\plc4.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\plds4.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\ssl3.dll'
'firefox.exe': Loaded 'C:\Windows\System32\shell32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\shlwapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\version.dll'
'firefox.exe': Loaded 'C:\Windows\System32\winspool.drv'
'firefox.exe': Loaded 'C:\Windows\System32\comdlg32.dll'
'firefox.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\imm32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msctf.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msimg32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\usp10.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\xpcom.dll'
'firefox.exe': Loaded 'C:\Windows\System32\lpk.dll'
'firefox.exe': Loaded 'C:\Program Files\Spyware Doctor\smumhook.dll', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Windows\System32\dbghelp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\uxtheme.dll'
'firefox.exe': Loaded 'C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll'
'firefox.exe': Loaded 'C:\Windows\System32\setupapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\userenv.dll'
'firefox.exe': Loaded 'C:\Windows\System32\secur32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\propsys.dll'
'firefox.exe': Loaded 'C:\Windows\System32\clbcatq.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\components\browserdirprovider.dll'
'firefox.exe': Loaded 'C:\Windows\System32\mswsock.dll'
'firefox.exe': Loaded 'C:\Windows\System32\WSHTCPIP.DLL'
'firefox.exe': Loaded 'C:\Windows\System32\IPHLPAPI.DLL'
'firefox.exe': Loaded 'C:\Windows\System32\dhcpcsvc.dll'
'firefox.exe': Loaded 'C:\Windows\System32\dnsapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\winnsi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\dhcpcsvc6.dll'
'firefox.exe': Loaded 'C:\Windows\System32\nlaapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\winrnr.dll'
'firefox.exe': Loaded 'C:\Windows\System32\Wldap32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\psapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\NapiNSP.dll'
'firefox.exe': Loaded 'C:\Windows\System32\pnrpnsp.dll'
'firefox.exe': Loaded 'C:\Program Files\Bonjour\mdnsNSP.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wshbth.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wship6.dll'
'firefox.exe': Loaded 'C:\Windows\System32\rasadhlp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\WindowsCodecs.dll'
'firefox.exe': Loaded 'C:\Windows\System32\apphelp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\cscui.dll'
'firefox.exe': Loaded 'C:\Windows\System32\cscdll.dll'
'firefox.exe': Loaded 'C:\Windows\System32\cscapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\rsaenh.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\components\brwsrcmp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\BtMmHook.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\softokn3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\nssdbm3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\freebl3.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\nssckbi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\shdocvw.dll'
'firefox.exe': Loaded 'C:\Windows\System32\sxs.dll'
'firefox.exe': Loaded 'C:\Users\Ramona Maxwell\AppData\Roaming\Mozilla\Firefox\Profiles\p8ypizfx.default\extensions\{463F6CA5-EE3C-4be1-B7E6-7FEE11953374}\platform\WINNT\components\FoxyTunes.dll', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\PNRComponent.dll', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Program Files\Skype\Toolbars\Shared\SPhoneParser.dll'
'firefox.exe': Loaded 'C:\Windows\System32\MMDevAPI.dll'
'firefox.exe': Loaded 'C:\Windows\System32\AudioSes.dll'
'firefox.exe': Loaded 'C:\Windows\System32\AudioEng.dll'
'firefox.exe': Loaded 'C:\Windows\System32\avrt.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wmp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msvfw32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wmploc.DLL', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16683_none_9ea0f08ac96e2537\GdiPlus.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wmpps.dll'
'firefox.exe': Loaded 'C:\Windows\System32\jscript.dll'
'firefox.exe': Loaded 'C:\Windows\System32\urlmon.dll'
'firefox.exe': Loaded 'C:\Windows\System32\iertutil.dll'
'firefox.exe': Loaded 'C:\Windows\System32\asycfilt.dll'
'firefox.exe': Loaded 'C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll'
'firefox.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.3053_none_d08d7bba442a9b36\msvcr80.dll'
'firefox.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.3053_none_d08d7bba442a9b36\msvcp80.dll'
'firefox.exe': Loaded 'C:\Windows\System32\Macromed\Flash\NPSWF32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wininet.dll'
'firefox.exe': Loaded 'C:\Windows\System32\normaliz.dll'
'firefox.exe': Loaded 'C:\Windows\System32\crypt32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msasn1.dll'
'firefox.exe': Loaded 'C:\Windows\System32\mscms.dll'
'firefox.exe': Loaded 'C:\Windows\System32\mlang.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wdmaud.drv'
'firefox.exe': Loaded 'C:\Windows\System32\ksuser.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wintrust.dll'
'firefox.exe': Loaded 'C:\Windows\System32\imagehlp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msacm32.drv'
'firefox.exe': Loaded 'C:\Windows\System32\msacm32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\midimap.dll'
'firefox.exe': Loaded 'C:\Windows\System32\credssp.dll'
'firefox.exe': Loaded 'C:\Windows\System32\schannel.dll'
'firefox.exe': Loaded 'C:\Windows\System32\netapi32.dll'
'firefox.exe': Loaded 'C:\Program Files\WIDCOMM\Bluetooth Software\BTKeyInd.dll'
'firefox.exe': Loaded 'C:\Program Files\Microsoft Silverlight\2.0.40115.0\npctrl.1.0.30716.0.dll'
'firefox.exe': Loaded 'C:\Program Files\Microsoft Silverlight\2.0.40115.0\agcore.dll'
'firefox.exe': Loaded 'C:\Windows\System32\dsound.dll'
'firefox.exe': Loaded 'C:\Windows\System32\powrprof.dll'
'firefox.exe': Loaded 'C:\Program Files\Common Files\microsoft shared\ink\tpcps.dll'
'firefox.exe': Loaded 'C:\Windows\System32\browseui.dll'
'firefox.exe': Loaded 'C:\Windows\System32\duser.dll'
'firefox.exe': Loaded 'C:\Program Files\Windows Defender\MpOAV.dll'
'firefox.exe': Loaded 'C:\Windows\System32\icm32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\dwmapi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msshsq.dll'
'firefox.exe': Loaded 'C:\Windows\System32\thumbcache.dll'
'firefox.exe': Loaded 'C:\Windows\System32\actxprxy.dll'
'firefox.exe': Loaded 'C:\Windows\System32\ieframe.dll'
'firefox.exe': Loaded 'C:\Windows\System32\mpr.dll'
'firefox.exe': Loaded 'C:\Windows\System32\networkexplorer.dll'
'firefox.exe': Loaded 'C:\Windows\System32\ntshrui.dll'
'firefox.exe': Loaded 'C:\Windows\System32\SLC.dll'
'firefox.exe': Loaded 'C:\Windows\System32\linkinfo.dll'
'firefox.exe': Loaded 'C:\Windows\System32\ntmarta.dll'
'firefox.exe': Loaded 'C:\Windows\System32\samlib.dll'
'firefox.exe': Loaded 'C:\Users\Ramona Maxwell\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll'
'firefox.exe': Loaded 'C:\Windows\System32\spool\drivers\w32x86\3\unidrvui.dll'
'firefox.exe': Loaded 'C:\Windows\System32\networkitemfactory.dll'
'firefox.exe': Loaded 'C:\Windows\System32\dtsh.dll'
'firefox.exe': Loaded 'C:\Windows\System32\FirewallAPI.dll'
'firefox.exe': Loaded 'C:\Windows\System32\npmproxy.dll'
'firefox.exe': Loaded 'C:\Windows\System32\fundisc.dll'
'firefox.exe': Loaded 'C:\Windows\System32\atl.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msxml3.dll'
'firefox.exe': Loaded 'C:\Windows\System32\fdProxy.dll'
'firefox.exe': Loaded 'C:\Windows\System32\fdWCN.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wcncsvc.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wlanutil.dll'
'firefox.exe': Loaded 'C:\Windows\System32\bcrypt.dll'
'firefox.exe': Loaded 'C:\Windows\System32\fdWNet.dll'
'firefox.exe': Loaded 'C:\Windows\System32\netrap.dll'
'firefox.exe': Loaded 'C:\Windows\System32\cscobj.dll'
'firefox.exe': Loaded 'C:\Windows\System32\IconCodecService.dll'
'firefox.exe': Loaded 'C:\Windows\System32\ntlanman.dll'
'firefox.exe': Loaded 'C:\Windows\System32\drprov.dll'
'firefox.exe': Loaded 'C:\Windows\System32\davclnt.dll'
'firefox.exe': Loaded 'C:\Windows\System32\twext.dll'
'firefox.exe': Loaded 'C:\Program Files\AntiVir PersonalEdition Classic\shlext.dll', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Program Files\AntiVir PersonalEdition Classic\mfc71u.dll'
'firefox.exe': Loaded 'C:\Program Files\AntiVir PersonalEdition Classic\msvcr71.dll'
'firefox.exe': Loaded 'C:\Windows\System32\MFC71ENU.DLL', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Windows\System32\syncui.dll'
'firefox.exe': Loaded 'C:\Windows\System32\synceng.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msiltcfg.dll'
'firefox.exe': Loaded 'C:\Windows\System32\msi.dll'
'firefox.exe': Loaded 'C:\Windows\System32\sfc.dll'
'firefox.exe': Loaded 'C:\Windows\System32\sfc_os.dll'
'firefox.exe': Loaded 'C:\Program Files\Adobe\Acrobat 8.0\Acrobat Elements\ContextMenu.dll'
'firefox.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.1833_none_cbf00aee470f5fb7\mfc80u.dll'
'firefox.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.1833_none_03c84dcc205e88fb\mfc80ENU.dll', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Program Files\7-Zip\7-zip.dll', Binary was not built with debug information.
'firefox.exe': Loaded 'C:\Program Files\Windows Photo Gallery\PhotoViewer.dll'
'firefox.exe': Loaded 'C:\Windows\System32\wtsapi32.dll'
'firefox.exe': Loaded 'C:\Windows\System32\d3d9.dll'
'firefox.exe': Loaded 'C:\Windows\System32\d3d8thk.dll'
'firefox.exe': Loaded 'C:\Program Files\Windows Photo Gallery\PhotoBase.dll'
'firefox.exe': Loaded 'C:\Windows\System32\mssprxy.dll'
The thread 'Win32 Thread' (0x1290) has exited with code 0 (0x0).
The thread 'Win32 Thread' (0x1cc4) has exited with code 0 (0x0).
Unhandled exception at 0x683d6c34 in firefox.exe: 0xC0000005: Access violation reading location 0x0000000c.


Reproducible: Always

Steps to Reproduce:
1.happened twice
2.avoided on third re-start by changing page focus away from yahoo mail
3.
Actual Results:  
x

Expected Results:  
x

Stayed stable! As a sidepoint - Firefox snapshots of my tabs are often way outdated. I had closed at least 30 tabs that all came back. How do I get this view to refresh more often?
This is an incomplete bug without more info.  I'd guess the problem is from a plugin or addon.  I use Yahoo Mail daily without problem.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
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