501208 - NBC.com fails to play video on their full episode streaming application [caused by Adblock Filters]

Status: RESOLVED INVALID

(Firefox :: Extension Compatibility, defect)

Description

[Felipe Mejia]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729) AutoPager/0.5.2.2 (http://www.teesoft.info/)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729) AutoPager/0.5.2.2 (http://www.teesoft.info/)

This bug seems to be different than the previously reported bug (463826) about a similar problem. I have only tested the player in with Firefox 3.5 RC3 and IE8, and it only works on IE8. I want to make sure it's not a bug before reporting this to NBC as a case of Tech Evangelism.

Reproducible: Always

Steps to Reproduce:
1. Install Firefox 3.5 RC3
2. Download the latest Flash Player version at: http://get.adobe.com/flashplayer/otherversions/
3. Install Flash Player plug-in and restart Firefox
4. Go to provided URL at: http://www.tonightshowwithconanobrien.com//video/episodes/
5. At the bottom of the page, next to the "select episode" tab, choose the latest available episode.
6. The player will not play any video.
Actual Results:  
The player will not play any video.

Expected Results:  
The player should play video.

Comment 1

[Felipe Mejia]

Tested on Windows Vista 32-bit with Firefox 3.0.11, and it works. Possible regression?

Comment 2

[Ria Klaassen (not reading all bugmail)]

First it has a browser detection problem and then "the clip is not available from my location". Tested on Windows Vista.

Comment 3

[Marcia Knous [:marcia]]

Felipe: This WFM using Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729). The video plays fine. Trying starting in Safe mode or disabling some of your extensions to see if they may be interfering.

Comment 4

[Matthias Versen [:Matti]]

It's known that adblock plus (or better one filterlist) can cause such videos to fail if the video trys to play an add-video before it starts with the real video.

Comment 5

[Felipe Mejia]

LOL. I had disabled all my extensions except AdBlock Plus. It needs confirmation that the ad video played before it can play the real video! I guess they're trying to force you into watching their ads. Thanks guys! Will disable AdBlock Plus for said website.

Comment 6

[Matthias Versen [:Matti]]

marking invalid (caused by adblock filter), thanks for the response