502212 - external application crashing in Fx 3.5 when copying text

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Kmyl]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; pl; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; pl; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11

I'm using external application which is called Visual Clipboard. In new version of Fx (3.5) everytime when I copy any text in Fx window, error box appears which says "can't open clipboard". Although I doubt that anyone will check it, installer can be download from http://www13.zippyshare.com/v/86947565/file.html (it's virus-free)

Reproducible: Always

Steps to Reproduce:
1. Install Visual Clipboard 2.1
2. Open Firefox 3.5
3. Copy any text in Fx window.
Actual Results:  
After performing steps above little error box will appear with statement "can't open clipboard"

Expected Results:  
Error box shouldn't appear that's all.

Please fix problem which I've described. I'm using version 2.1 becouse newer version got so big changes in interface and useability that it's useless unfortunately.

Comment 1

[Tyler Downer [He/Him]]

Have you contacted the developers of the application? It sounds like something they should be fixing.

Comment 2

[Matthias Versen [:Matti]]

I agree, we don't know why this application generates this error and I can't see why this should be our error.

Please contact the developer of this tool. He can create a bug report if he found the reason for this error and if he beliefs that Firefox does something wrong.

marking incomplete because this doesn't contain the needed information (what is Firefox doing wrong)