Closed
Bug 504641
Opened 15 years ago
Closed 15 years ago
Firefox crashes on start after IE update [@ nsDocShell::SetupNewViewer(nsIContentViewer*) ]
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 434403
People
(Reporter: splatbert, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/530.5 (KHTML, like Gecko) Chrome/2.0.172.33 Safari/530.5 Build Identifier: Firefox3.5 After updating my Internet Explorer to version 7, Mozilla crashes every time I try to start it. Reproducible: Always Steps to Reproduce: 1.Update IE 2.Try to start Firefox Actual Results: It crashed Expected Results: Started up This problem is probably not reproduceable. But I have tried reinstalling Firefox, and nothing works.
Comment 1•15 years ago
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Try http://support.mozilla.com/en-US/kb/Safe+Mode and a new profile http://support.mozilla.com/en-US/kb/Managing+Profiles
(In reply to comment #1) > Try http://support.mozilla.com/en-US/kb/Safe+Mode and a new profile > http://support.mozilla.com/en-US/kb/Managing+Profiles that doesn't work. They both crash as well
Comment 3•15 years ago
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Please provide a stack trace for your crash. https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
Crash ID: bp-0b8cb931-3643-43c0-b34b-f2bc12090714
Comment 5•15 years ago
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Bug 434403?
Summary: Firefox crashes on start after IE update → Firefox crashes on start after IE update [@ nsDocShell::SetupNewViewer(nsIContentViewer*) ]
Version: unspecified → 3.5 Branch
Comment 6•15 years ago
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reporter: Please read 434403 and be sure that you use security tools that can find the installed trojans that should be on your system
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Comment 7•15 years ago
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the removal instructions are here : http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Backdoor_Ulrbot_C
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Description
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