Closed
Bug 508338
Opened 15 years ago
Closed 15 years ago
Fire Fox 3.5.2 goes non-responsive.
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: donmdy, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 While at Yahoo Mail the rowser goes non-responsive. Reproducible: Always Steps to Reproduce: 1.Not hard to reproduce 2.Happens each and every time. 3. Actual Results: Fire Fox 3.5.2 goes non-responsive Expected Results: I expect it to work the way it is suppose to and not go non-responsive.
Comment 1•15 years ago
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Do you get this in the Firefox safemode ? http://support.mozilla.com/en-US/kb/Safe+Mode
No Fire Fox was not in safe mode. I am running a dial up connection. I did not think it was possible to go on line in safe mode using a dial up connection.
Comment 3•15 years ago
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I mean the Firefox safemode and not the windows safemode. You can as alternative to the safemode go to tools/addons/extensions and disable all extension for a test and restart Firefox.
I have never started Fire Fox in safe mode. Not talking a I.E. Why would I bring up I. E. here where it is not supported.
Comment 5•15 years ago
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Sorry but I'm don't understand your comment >I have never started Fire Fox in safe mode. I never asked you if you already did this. I posted instructions how to do it and the instructions should be easy to understand. i posted an alternative way with disabling the installed extensions if you fail to start Firefox in the Firefox safemode >Not talking a I.E. Why would I bring up I. E. here where it is not supported. I never talked about IE only about windows because there is a windows safemode and a Firefox safemode. Bugzilla isn't there for helping users, i want to find out if your issue is a bug or not and most hangs are caused by installed addons. Your bug description is useless without steps to reproduce which you can not provide because it's random. Debugging a hang if it's not caused by an addon is much more complicated than starting Firefox in the safemode and I don't think that you can follow the debugging instructions if you already fail to disable the extensions or follow the safemode instructions. Please go to the support under http://support.mozilla.com (Forum, Livechat) if disabling the extensions doesn't help. There is nothing here what we could do and I will mark this bug as incomplete.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
Since I'm running a dial up connection I have found that I have to wait until the page load completely before clicking on a link on the page. If I do not wait the browser will go non-responsive. Don't ask me why; is just that way I guess.
Resolution: INCOMPLETE → FIXED
Updated•15 years ago
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Resolution: FIXED → WORKSFORME
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Description
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