509804 - Firefox window doesn't close when clicking the window close button

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[snowfreeze]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

I am running Windows 7 RTM with ALL the latest updates.  Firefox will not let me close by clicking on the x in the top right.  It will just blink at me and do nothing.  I have to hit CTRL-F4 or even ALT-F4 and then just open Chrome.  I am frustrated!  :(

Reproducible: Always

Steps to Reproduce:
1.Open Firefox.
2.Try to close a tab or firefox.
3.Cannot do so, whatsoever, unless CTRL-F4 or ALT-F4.
Actual Results:  
Same as usual.

Expected Results:  
Close tab or browser altogether.

n/a

Comment 1

[snowfreeze]

Correction, sorry.  Tabs close fine.  The whole program requires an ALT-F4 to closer out of it...  Thank you.

Comment 2

[Nickolay_Ponomarev]

So do you still have any issues? As I read the bug, it appears that the top-right [X] in the window doesn't work?

Comment 3

[snowfreeze]

Yes.  That is correct.

Comment 4

[Nickolay_Ponomarev]

Does it actually happen every single time, as you wrote in comment 0 - i.e. even when closing the only window with a single empty tab? If so, it's most likely something in your configuration is causing the problem, please try http://support.mozilla.com/ for help, in particular the Safe mode / another profile.

Otherwise, does the description in bug 507562 look similar? (Your description is different, but perhaps you're seeing other symptoms described in that bug.)

Comment 5

[Wayne Mery (:wsmwk)]

=> incomplete
please reopen if more information becomes available per previous comments

Comment 6

[brainstuff John Scheb]

I have this issue also .. but ony when I open more then one window .. the second window does not close when I click on the X