516216 - Microsoft Outlook Web Access

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Prashant]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

Hi,

I have been facing this issue a lot. Whenever I access my company email from Microsoft Outlook web access. It gives the username and password prompt. When I enter the user name and password it again gives me the prompt for the user name and password. 2nd time when I enter it, it accepts the same. This is issue everytime and everytime it logs in the 2nd time not the 1st time.

Also when logged off from Microsoft Web outlook and when clicked on the close button it doesn't close the browser window. We have to X out of the window to close it.



Reproducible: Always

Steps to Reproduce:
1. Login to Microsoft web outlook access
2. Login with correct username and password
3. Get the prompt of login again.
Actual Results:  
Get the login prompt back to enter.

Expected Results:  
It should login to the mail access.

Comment 1

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.12 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, please consider using the most recent Firefox 4 beta build, your bug may be resolved there.

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.