523078 - Firefox (intermittently) crashes when opening a link within Outlook 2007 email. [win7]

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Chris Jones]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

Frequently, when opening a link from an email in Outlook 2007, Firefox will just crash without warning. No formal crash report is generated.

Reproducible: Sometimes

Steps to Reproduce:
1. Click on a link in an email within Outlook 2007
2. Select Firefox from the button bar to find that NO Firefox windows are available
3. 
Actual Results:  
As described above.

Comment 1

[Matthias Versen [:Matti]]

Please read https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Comment 2

[Chris Jones]

Matthias

As explained above, I was NOT able to generate a stack trace, because Firefox just died (while attempting to open a url from Outlook 2007). This problem does not seem to occur regularly. I am about to upgrade my notebook to Windows7 x64 shortly, and may (if I have the time) download the version including the debug code, which AIUI will allow me to use my Visual Studio 2008 debug tools to generate the stack trace should this type of crash occur again.

Comment 3

[Wayne Mery (:wsmwk)]

based on Chris's update, i've set a longish closeme date.  good luck with the update!

Comment 4

[Wayne Mery (:wsmwk)]

please reopen the bug if you get additional information
=> incomplete