527731 - Folder pane changes to smart folders if new message is opened from mail notification popup and the account that the message is for, is collapsed

Status: RESOLVED FIXED

(Thunderbird :: Mail Window Front End, defect)

Description

[Nir]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.4) Gecko/20091027 Fedora/3.5.4-1.fc11 Firefox/3.5.4 XPCOMViewer/0.9a
Build Identifier: 

This bug has similar behaviour as Bug 524821 although trigger points is different. 

 

Reproducible: Always

Steps to Reproduce:
1. Set Folder View to ALL'
2. Send a message to yourself and wait for the mail notfication popup to appear.
3. When alert popup appears clicks on the message in popup.
Actual Results:  
Folder view abruptly changed to Smart Folders. 

Expected Results:  
Folder view will remain unaffected.

Comment 1

[Nir]

Forget to mention that I'm using
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.6pre) Gecko/20091110 Shredder/3.0pre

Comment 2

[Ludovic Hirlimann [:Usul]]

Anything in Tools -> Error console when this happens ?

Does it happens in safe-mode too ?

Comment 3

[Nir]

(In reply to comment #2)
> Anything in Tools -> Error console when this happens ?

No, nothing is logged in Error console. Although as I lunched Tb from linux console, some debug/output messages are logged in there. I'll attach the log separately.

> Does it happens in safe-mode too ?

Yes it happens in safe mode also.
Today I did al little more research to find a fail-safe method to reproduce it and realized it occurs only when the account which got new message is collapsed in folder pane. If the account tree is expanded prior to get mail notification ( and clicking on it ), this issue doesn't occur.

Comment 4

[Nir]

Attachment: Linux console log

This is what  got from Linux console. It entirely looks like golda related information but in case if you find anything important out of it ...

Comment 5

[Ludovic Hirlimann [:Usul]]

Magnus are you also seeing that ?

Comment 6

[Magnus Melin [:mkmelin]]

Yeah, i see it too.

Comment 8

[Wim]

I did see this behavior for the first time in the last RC1 and it wasn't in b4 I'm sure. Hope this can get resolved before final release, it's really annoying.

Comment 10

[[:Aureliano Buendía]]

It happens also on Windows: changed OS related.

Comment 12

[Rain [:rain1] (inactive)]

right, the root cause (bug 536042) is the same as bug 524821.

Comment 13

[bugmozilla]

Similarly, if you are already in smart folders, and the account that the message is for is collapsed (i.e. the InBox is open at the top of the smart folders tree and you open a message into a tab, but the owning account tree is collapsed (IMAP of an Outlook account in this case)), when you close the message tab, the account tree is expanded.  Very annoying.  I'm not interested in all of the Outlook folders that IMAP gets, thus the nicety of using smart folders and having this portion of the tree collapsed.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091204 Thunderbird/3.0

Comment 14

[Rain [:rain1] (inactive)]

Fixed by bug 536042.