5282 - 4/19 Apprunner crashes

Status: VERIFIED FIXED

(Core Graveyard :: Tracking, defect, P3)

Description

[Christine Hoffman]

Downloaded 4/19 build. Apprunner crashes upon load with the following details.

APPRUNNER caused an invalid page fault in
module FULLSOFT.DLL at 015f:012967b9.
Registers:
EAX=0000034e CS=015f EIP=012967b9 EFLGS=00010202
EBX=0000034f SS=0167 ESP=0076f6a8 EBP=0076f6d4
ECX=82ba834e DS=0167 ESI=0000034f FS=38b7
EDX=013b1007 ES=0167 EDI=013b0c94 GS=0000
Bytes at CS:EIP:
8a 02 88 01 49 4a 4e 75 f7 5e c3 ff 74 24 0c ff
Stack dump:
013b0cb9 01298559 013b0cb9 82ba8000 0000034f 00000000 013c01a0 013b0c94 013c01a0
5348004b 00000000 0076f710 012981b7 013b0c94 012a7a68 00000001

Rebooted system, re-installed and tried again. Same behavior. Viewer is OK.

Comment 1

[Christine Hoffman]

4/10 and 4/21 also crash. Anyone have any ideas?

Comment 2

[Christine Hoffman]

As suggested by Paul MacQuiddy, I deleted the Fullsoft/Data directory,
reinstalled and now Appeunner comes up fine. File must have been corrupted in
download. Will close this bug out.

Comment 3

[Paul MacQuiddy]

I don't think this bug should be closed out. We need to know why the file got
corrupted - it couldn't have happened on download in a zip file - it must be
full circle messing it up on initialization or when you crash. Did you save your
corrupted directory?

Comment 4

[Christine Hoffman]

Corrupted file was not saved. Closing out bug. If this happens again, will open
new bug with info.

Comment 5

[leger]

Moving all Apprunner bugs past and present to Other component temporarily whilst
don and I set correct component.  Apprunner component will be deleted/retired
shortly.