537212 - facebook chat freezes firefox, signs out of chat, when doing new chat, attempting to open inprogress chat, while typing response, or opening to view response or clicking on links.

Status: RESOLVED DUPLICATE of bug 536334

(Firefox :: General, defect)

Description

[adouglas003]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6

when using firefox browser with facebook chat it freezes screen.  it happens when attempting to do anything with the chat option.  i have seen it lock up the chat book to see who is avalible showing a hazzard sign then the screen locks up on mymac i show a swriling ball. it locks up when opening a new chat, or trying to pull up a already in progress chat that is minimized.  It also freezes and slows down the speed and goes back to freezing, while attempting to type a response, it causes it to double post sign out of chat showing offline or unavalible.  it also freezes when trying to read a response.  it's like there is a delay and toggles back and forth between delay and freeze. this has been happening for the last few weeks. 




Reproducible: Always

Steps to Reproduce:
1. sign into firefox
2.go to list of people online
3.double click to open a chat window then proceed to have a conversation
Actual Results:  
feezes and locks up

Expected Results:  
for the issue to be corrected and be able to hold a coversation without interuption

Comment 1

[Brandon Sterne (:bsterne)]

I'm wondering if this is due to an addon you have installed that is misbehaving.  Have you tried running Firefox in Safe Mode and seeing if you still get the hanging:
http://support.mozilla.com/en-US/kb/Safe+Mode