Closed
Bug 537597
Opened 15 years ago
Closed 13 years ago
Rules not working under W7
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: info, Unassigned)
Details
(Whiteboard: [closeme 2011-09-01])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.5) Gecko/20091204 Thunderbird/3.0 Using Packard Bell, UK (EN) machine in French Regional Settings but OS in English(i.e. I live in France). No rules functioning (i.e. everything just dumps into inbox), though setup in exactly the same way as for Vista/XP machines using rules on local folders. Spam Assassin enabled/disabled makes no difference. Reproducible: Always
Comment 1•15 years ago
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Does it works in -safe-mode (http://kb.mozillazine.org/Safe_mode)? Anything in Tools -> Error console ? Can you enable loging for filters (and see what the log says) ? By rule you are thinking about Junk/spam or regular filters ?
Dear Ludovic, 1. Nothing in tools/error console, that's completely empty 2. I did enable logging for filters (sorry, where can I find the .log file?) 3. By rule, I've send up such as Friends & Family on Local Folders, using Match, all of the following, From: / Is: and then the email address. This is how I did the rules on Thunderbird 2.0 on my XP machine. When I updated the software to version 3.0, the rules are intact. 4. However, on Windows 7 machine, fresh install of T3.0 - they do not work. Thanks.
Sorry, missed your first question. No it makes no difference in normal or safe mode.
Comment 4•15 years ago
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The log is visible in the filter window and doesn't create a log file. just press run now and you should see them. I'm asking all that because it should be working.
Comment 5•13 years ago
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Do you still see this issue when using version 5 or 6 (due out in a week)? - If you no longer see the problem, please set status to RESOLVED, and set resolution to WORKSFORME. (or perhaps INVALID, if you determined the problem is not Thunderbird) - If you still see the problem, please provide updated details, and any additional steps needed to reproduce the problem.
Whiteboard: [closeme 2011-09-01]
Comment 6•13 years ago
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RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
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Description
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