Closed
Bug 543395
Opened 14 years ago
Closed 14 years ago
each time i use firefox and close then try to reopen it says i already have firefox running
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: cpyrowoman007, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 GTB6 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 GTB6 (.NET CLR 3.5.30729) Each time i log into fire fox i have to reboot my pc every time because when i try to open fire fox it tells me i have a version already running and i have to close it or reboot my computer. I have tried using just the x in the top right hand corner it still does it i have tried going to the top left using the file close tab, close window and exit there as well and it still does it. I even upgraded to version 3.6 and it is still doing it this just started happening about a month ago Reproducible: Always Steps to Reproduce: 1.happens everytime i try to open firefox after close it 2. 3. I do not think i am using any specific theme i have just loaded the standard firefox
Reporter | ||
Comment 1•14 years ago
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Next time i close it out i am going to screen print it if you like i can email it to someone just let me know thank you Della
Version: unspecified → 3.6 Branch
Comment 2•14 years ago
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Check to see if you have more than one version of Firefox installed. Uninstall the old versions if present. If not, disable any installed Ad-dons one at a time to see if they are causing a problem. Until the problem is found you can reopen Firefox without rebooting the computer by using Task Manager to end any Firefox Processes that may be running. Press Ctrl+Alt+Del at the same time to enter the Task Manager.
Comment 3•14 years ago
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Firefox is still open but hidden if you get this issue. As workaround you can open the windows taskmanager and kill the Firefox.exe under the process tab. Please follow http://support.mozilla.com/en-US/kb/Firefox hangs#Hang_at_exit and only reopen this bug if you are sure that the hang on exit isn't caused by an addon or plugin
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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Description
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