Closed Bug 543995 Opened 14 years ago Closed 13 years ago

Firefox crashes while I am watching videos

Categories

(Firefox :: General, defect)

3.5 Branch
x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: farkelman1988, Unassigned)

References

()

Details

(Keywords: crash, stackwanted, Whiteboard: [CLOSEME 2011-2-25])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7

Firefox often crashes while I am watching videos on youtube. I don't know if this is a problem on the website's end but it doesn't happen when I use Internet Explorer. I don't like to use Internet Explorer, I am a die-hard Firefox fan.

Reproducible: Sometimes

Steps to Reproduce:
1.Log into youtube.

2.Watch some videos. In full screen mode this one crashes all the time: http://www.youtube.com/watch?v=3FiSin6qwRU
3.
Actual Results:  
Firefox reported that it crashed and gave me the option to restore my session. When I selected the option to restore the previous session Firefox restored the session but crashed again in the middle of the video. This happens a lot and I send Mozilla all of the error reports when Firefox asks me to.

Expected Results:  
The expected result is watching full videos on youtube without Firefox crashing.
Please post a crash ID:
https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
Keywords: crash
Version: unspecified → 3.5 Branch
What version of flash for firefox are you using?
Severity: normal → critical
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-2-25]
This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
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