Closed
Bug 544480
Opened 14 years ago
Closed 14 years ago
Computer crashes when I click a file on YouTube
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: elena_kovalenko_, Unassigned)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20100204 Minefield/3.7a1pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a1pre) Gecko/20100204 Minefield/3.7a1pre crash, computer starts to reload when I go to YouTube and choose a file to watch. I repeated it 3 times. After reload I run FireFox again, and get a message "Minefield is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page". When I unchecked YouTube button, FireFox restored my tabs. When I tried to watch the same files on YouTube with Internet Explorer, no crashes. Reproducible: Always Steps to Reproduce: 1.Go to YouTube 2.Click a file to watch 3.Computer reloads Actual Results: Computer reloads Expected Results: A file is playing
Comment 1•14 years ago
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Does the whole computer crash, or just firefox? If the whole computer crashes, this is something other than firefox, such as anti-virus, firewall, video drivers, etc. If just firefox is crashing, please give a stacktrace. https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report What version of flash are you running?
The whole compute crashes. I am running Shockwave Flash 10.1 d51
Comment 3•14 years ago
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Well, if the whole computer crashes that is not the fault of firefox, because Firefox is a userspace application, not a kernalspace application. So, I recommend updating your video drivers, network drivers, disable your firewall, disable your anti-virus, etc.
Comment 4•14 years ago
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marking invalid A crash of windows is never the fault of Firefox. It only triggers a bug in one of your drivers. Updating the video card drivers as Tyler recommend is the first thing i would try, the next thing would be the audio drivers.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
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Description
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