551980 - Office communicator screen display problem

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Jon Combe]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)

If you have "Microsoft Office Communicator" open and displayed on top of the Firefox window and then click the close button at the top right of the Office Communicator window, often you are left with the "Microsoft Office Communicator" text where the window title was still left on the screen. It seems to happen most often when the title bar is placed over an image in the web page. 

Reproducible: Sometimes

Steps to Reproduce:
1. Open office communicator
2. Place it over the top of the Firefox window
3. Close office communicator
4. See if the title bar text is left displayed in the browser
Actual Results:  
Left with "Microsoft Office Communicator" text on top of the web page.

Expected Results:  
Text not left on web page.

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

i tried to reproduce by installing http://www.microsoft.com/downloads/details.aspx?FamilyID=535637af-d92f-41b1-bf0c-54a526a88247&displaylang=en but failed.
despite that i highly doubt that the bug - if there is one at all - is due to Fx, but rather because of "Microsoft Office Communicator" and/or OS and/or graphics card driver (-> invalidation issue?).

Comment 2

[Jon Combe]

I am using Microsoft Office Communicator 2005 (version 1.0.559.206). If you use this version and use the website http://news.bbc.co.uk and place the title bar of Office Communicator over the red "News" large text under the BBC logo, then close Office Communicator it happens for me.

Note that other applications do not show this bug, only Firefox does and only on some web pages.

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 5

[Jon Combe]

Attachment: Screenshot showing problem

Yes I'm still seeing the problem. I just upgraded to version 3.6.13 and confirmed I still see the problem. I have attached a screenshot - you can see the Microsoft Office Communicator title bar near the top right of the window.