552801 - Cigna Medicare access not detecting Firefox 3.6 correctly

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Tobias (:Tobbi) Markus]

According to a livechat user,  www.cignamedicareaccess.com is not detecting Firefox 3.6 correctly. 

All you get is https://www.cignamedicareaccess.com/tzg/atp/login/pages/browser/notCompat.jsp

Comment 1

[Chris Lawson (gone)]

They're doing a BUNCH of stupid sniffing, and it appears the cherry on top is Yet Another Y2K10 bug.

https://www.cignamedicareaccess.com/tzg/atp/login/lib/browser/compat.js

That sniffer hasn't been updated in seven years.

Comment 2

[Chris Lawson (gone)]

The 2010 bug is why Firefox 3.6 is failing, AFAICT. Glancing at the sniffer, it looks like the word "Firefox" must be present *and* the Gecko mod date must be 2009 or earlier, so non-Firefox Gecko browsers are likely to be broken regardless of build date.

Comment 3

[Tobias (:Tobbi) Markus]

Anyway, I sent the webmaster a reminder email to update the script.

Comment 4

[Tobias (:Tobbi) Markus]

The server doesn't exist anymore. Calling this wfm.