Closed
Bug 554042
Opened 14 years ago
Closed 13 years ago
FF continues to crash every few minutes due to Sharedobj.dll
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: info, Unassigned)
Details
(Whiteboard: [CLOSEME 2011-1-30])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6 After upgrading to FF 3.6 the browser keeps crashing saing there is a problem with sharedobj.dll file in system32 folder of windows. This happened about 1 year ago when FF upgraded also. I cant remember what the fix was. Reproducible: Always Steps to Reproduce: 1. Sometimes when logging on to sites 2. Sometimes no reson at all, just browsing I have disabled all extensions and plugins. When I have checked plugings for updated all are fine except Shoackwave Flash say I need a new version, when I go to get new version it is the same a sthe current one I have. Doing my nead in this issue.
google seems to indicate this is some form of malware. please take your computer to a doctor. http://support.mozilla.com/chat
See bug 518547.
Comment 3•14 years ago
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Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
Comment 4•13 years ago
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No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
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Description
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