554177 - Qwest IMA doesn't work with Firefox 3.6

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Steve Ryan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 NET_mmhpset (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 NET_mmhpset (.NET CLR 3.5.30729)

Not sure you'll care much less if you'd be able to re-produce but Qwest IMA seems to break under Firefox 3.6.  It works fine under 3.5.7 however.  Not sure what has changed.  Qwest IMA is java based and depends on Java 1.4.2_08.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox
2. Load https://ima.qwest.com/ima/ImaAdminProxyServlet?IMA_URL=http%3A%2F%2Fadmin_host%3A8010%2Finterconnect%2FImaAdmin (you would need a Qwest cert so I doubt you can load this..)
3.  Click on PreOrder/Order/PostOrder
Actual Results:  
The java popup window doesn't ever popup possibly doesn't even initialized

Expected Results:  
A java window would popup.

Worked fine under Firefox 3.5.7 (which I downgraded too) but broke in Firefox 3.6 with or without additional addons.  And no, upgrading java is not an option in this case -- Qwest IMA requires this one.

Comment 1

[zug_treno]

Maybe related to Core bug 542235?

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.