Closed
Bug 555999
Opened 14 years ago
Closed 14 years ago
A repert should have been sent numerous times yesterday and today concerning a crash report in Mozilla from my adress. I proceeded to remove and reinstall AVG a couple of days ago and in the process my Mozilla package experienced failure.
Categories
(Plugins Graveyard :: AVG AV, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: mcgill1114, Unassigned)
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; VB_hottiestar; .NET CLR 1.1.4322) Build Identifier: mcgill1114@aol.com After contacting Comcast to reset everything and restart, I was still receiving crash reports every time I attepted to start Mozilla. I was told I could remove my existing Mozilla software and reinstall since I could go through IE. Having completeed this I still can't enter through Mozilla and really want this to be my default browser. PLEASE call me if posible at 386-383-9300 and help me resolve whatever issue may be causing this difficulty. I really like the product. Dave McGill Reproducible: Always Actual Results: Any attempt to start Mozilla Expected Results: crash report start and funtion as my browser
Comment 2•14 years ago
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This is not a support forum. Please visit http://support.mozilla.com/, which provides a knowledge base, a support forum and live-chat. For installing Firefox, have a look at http://support.mozilla.com/de/kb/Installing+Firefox+on+Windows
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
Comment 3•14 years ago
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We don't call, so I would suggest a new profile http://support.mozilla.com/en-US/kb/Managing+profiles and support.
Component: Help Documentation → General
QA Contact: help.documentation → general
We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.
Component: General → AVG AV
Product: Firefox → Plugins
QA Contact: general → avg-antivirus
Assignee | ||
Updated•8 years ago
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Product: Plugins → Plugins Graveyard
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Description
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