556266 - No Audio on click

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Stuart Haughton]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2

You are to click on the sound icon on the left of the screen after which you should hear one the letters from the Russian (Cyrillic) alphabet spoken. Unfortunately, when you do this, nothing is spoken. I have tested this in latest version of Safari and it works there. also, clicking on any letter does not give a response which should be a yes or no feedback response.

Reproducible: Always

Steps to Reproduce:
1. Click on sound icon on left, no response
2. click on a letter, no response
3.
Actual Results:  
No audio playback and no response for correct or incorrect letter choice.

Expected Results:  
Audio playback of letter to choose. if right letter chosen then yes feedback otherwise error reported.

see expected results

Comment 1

[Tyler Downer [He/Him]]

Is your quicktime fully up to date? WFM with Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a4pre) Gecko/20100331 Minefield/3.7a4pre ID:20100331064936 and 7.6.5 quicktime

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.