558381 - phantom unread e-mails in sidebar

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[Mary Terhune]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 2.0.50727)
Build Identifier: 

My "unread e-mails" list has been increasing steadily - I have no unread e-mails, & all the filter folders etc. in my web mail are EMPTY. In other words, there are NO unread e-mails - none in any of my Thunderbird folders, OR in the web mail folders. How do I clear this? It is by this time saying 10!

- Mary Terhune

Reproducible: Didn't try

Comment 1

[Ludovic Hirlimann [:Usul]]

What version of Thunderbird are you using ?

Ca you try to right click on the faulty folders and select properties -> rebuild index to see if that fixes it ?

Comment 2

[ffux]

Tbird 3.1 : Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.4) Gecko/20100630 Lanikai/3.1

Seeing what look like the same thing since about a week ago. Local folders - Inbox indicates one unread but I can't find it. Nothing in the unread column, nothing in bold as an unread item.

Right-click, compact did not change anything.

Comment 3

[Wayne Mery (:wsmwk)]

Do you still see this issue when using version 5 or 6 (due out a week)?
- If you no longer see the problem, please set status to RESOLVED, and set resolution to WORKSFORME.
- If you still see the problem, please provide updated details, and any additional steps needed to reproduce the problem.

Comment 4

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was in error, please respond to this bug with your reasons why.