Closed
Bug 558561
Opened 14 years ago
Closed 13 years ago
Plugin crash reports are always sent, ignoring 'Submit crash reports' checkbox in Options
Categories
(Toolkit :: Crash Reporting, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 577221
People
(Reporter: komarik, Unassigned)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a5pre) Gecko/20100410 Minefield/3.7a5pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a5pre) Gecko/20100410 Minefield/3.7a5pre Can't disable submitting reports when plugin crashes. Reproducible: Always Steps to Reproduce: 1. Go to Options -> Advanced -> General and uncheck 'Submit crash reports' checkbox. 2. Open flashcrash.dempsky.org webpage. 3. Wait until Flash plugin crashes but do nothing. 4. Open about:crashes page. Actual Results: Crash report is submitted, though I especially forbid it in 'Options' and did not sent it manually. Expected Results: No crash report submitted.
I can confirm this and have some additional information. 1) The state does not change. I my case it is unchecked, I check it and go back to tools --> Options --> General and it is unchecked. 2) This seems odd but it seems to happen only in a Windows admin account. In both my case and the OP here http://forums.mozillazine.org/viewtopic.php?f=38&t=1929941 the check mark will stick if we are not in an admin account. Once you return to an admin account the check mark returns to what it was before.
Sorry for the bug spam. However it seems to be a profile issue of some sort. 1) Using my default profile, problem exists in regular and safe mode. 2) A new, clean profile and the problem goes away. I will doe some testing later today to see what is causing the problem.
Component: General → Breakpad Integration
Product: Firefox → Toolkit
QA Contact: general → breakpad.integration
Comment 3•14 years ago
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This preference is read from the registry, and we first check HKEY_LOCAL_MACHINE, and then HKEY_CURRENT_USER when reading it. When writing it, we only ever write to HKCU. Do you have the value set in the HKLM path? http://mxr.mozilla.org/mozilla-central/source/toolkit/crashreporter/nsExceptionHandler.cpp#1093 Can you check these registry values: HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter (this might be a duplicate of bug 580592)
Comment 4•14 years ago
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Comment 3 is incomplete. As bug 580592 explains, the values that is actually checked is SubmitCrashReport. A DWORD value of 1 means submit, 0 means do not submit. This SubmitCrashReport value is seached for in these locations (as noted above): HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter
Comment 5•13 years ago
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bug 577221 seems to have a summary of how this can happen.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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Description
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