Closed Bug 571765 Opened 14 years ago Closed 14 years ago

will not allow MYOB to send emails, not fully MAPI compliant.

Categories

(MailNews Core :: Simple MAPI, defect)

Product:
MailNews Core
Component:
Simple MAPI
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 546889

People

(Reporter: patsubs, Unassigned)

Details

(Keywords: common-issue?, Whiteboard: mapi) 

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16)
Build Identifier: 

When in MYOB (accounting) and an atempt is made to send an email (through MYOB)
an error is encounted suggesting email application not MAPI compliant.

Reproducible: Always
OS win 7
Pat can you find the duplicate please ? (as this is a duplicate) Thanks
Component: General → Simple MAPI
Product: Thunderbird → MailNews Core
QA Contact: general → simple-mapi
Maybe bug 244222?
Similar phenomenon was reported to bug 319714 comment #13(Tb3) and bug 526540(Sm2), and bug 555667 was opened for Tb3.

Pat, dup of bug 555667?
Is your setup correct? (Make Tb3 as "default mailer" correctly, etc.)
MYOB Error Message when trying to send an email is:
An email session could not be started.
Please check your MAPI installation. 

This is Win7 environment with latest MYOB.
I have been told it may have something to do with how Win7 handles Simple Vs Expended MAPI.

Default setup OK, can't see this error as duplicate of 526540/526540/555667.
No Can't load dll error.
I don't get a ResolveName Error, not sure if Bug 244222 is relevant.

I can see this is a common problem, any help would be appreciated.
Keywords: common-issue?
Whiteboard: mapi
(A) Top one shown by Google search for "MYOB MAPI".
> http://www.vistax64.com/vista-mail/93111-mapi-error.html
(B) MozillaZine KB article for MAPI.
> http://kb.mozillazine.org/MAPI_Support
(C) MAPI related bugs listed by "list of bugs for component=Simple MAPI" link in it.
> https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=MailNews+Core&product=Thunderbird&product=Toolkit&component=Simple+MAPI&resolution=---&chfieldto=Now
(D) MozillaZine forum thread pointed in (A)
> http://forums.mozillazine.org/viewtopic.php?t=583421&
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
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