572948 - Server not found problem.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Dave Berry]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)

Server not found problem with latest version of Firefox. Copy and paste of URL works some of the time after the server not found error message. This has been happening for several weeks. 

Reproducible: Always

Steps to Reproduce:
1.Just try to go to a link with version 3.5.
2.
3.


Expected Results:  
Server not found

Connected to the link.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6pre) Gecko/20100612 Namoroka/3.6.6pre

This works fine for me. Does this also happen in safe-mode / with a new profile?
http://support.mozilla.com/en-US/kb/Safe+Mode
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Comment 2

[Matthias Versen [:Matti]]

Please try http://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can#DNS_Prefetching first before you try the suggestions from Ria

Comment 3

[Dave Berry]

I made the Prefetch change and I still have the same problem. I am using Qwest as my provider.

Comment 4

[Matthias Versen [:Matti]]

Did you restart Firefox after you added the pref ?

Comment 5

[Dave Berry]

I am also using Google  Chrome with Firefox. Out of seven links, four worked and three had a server not found. One of the not found was a Google URL. After I copied and pasted it found it.

Comment 6

[Dave Berry]

(In reply to comment #4)
> Did you restart Firefox after you added the pref ? Yes

Comment 7

[Dave Berry]

Tonight all links failed. The server not found was www.googleadservices.com. Very strange because it is google. Hope someone has a suggestion.

Comment 8

[Matthias Versen [:Matti]]

I can't reproduce your problem.
Can you try to change the DNS servers in your windows system from the router to another DNS server like the google one ?

Comment 9

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Did you try a different DNS provider as suggested in comment 8?

Comment 10

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question