573508 - Thunderbird 3 on Mac prints with larger text than in Thunderbird 2 or display

Status: RESOLVED INCOMPLETE

(MailNews Core :: Printing, defect)

Description

[realgrouchy]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4

I get internet receipts for our sales by e-mail, which I print. They come in a fixed-width font.

After upgrading from TB2 to TB3, I noticed the font on the printouts (including in the headers) is larger than before, by one or two points. On the screen, the font displays normally. Unfortunately, this means that the receipts no longer fit to one page.

I couldn't find any documentation on how to fix this, or otherwise identifying this as an issue previously identified. 

As mentioned, the display font looks unchanged, so reducing the font size would still result in a problem for me, because it would be harder to read e-mails on the screen.

I made no changes to any other settings after upgrading from TB2 to TB3, and I've never changed the default font/print settings in TB2 or TB3. I have QuickText, Nostalgy, and (disabled) Keyconfig installed, and this morning I added Show More Recipients, after this behaviour started.

Any help in resolving this is much appreciated!

Reproducible: Always

Comment 1

[Ludovic Hirlimann [:Usul]]

Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Comment 2

[realgrouchy]

Yes, I just did, and it is still printing larger.

Comment 3

[Ludovic Hirlimann [:Usul]]

(In reply to comment #2)
> Yes, I just did, and it is still printing larger.

Hum what font siez did you have in TB2 , is it the same than in 3.0.X ?

Comment 4

[Wayne Mery (:wsmwk)]

can you reproduce this using a current version of thunderbird?

if you are unable to reproduce, please close by setting stats to resolved, and resolution to WORKSFORME or another appropriate setting.

If you are able to reproduce, add new details, and a testcase if one does not already exist in the bug report.

Comment 5

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error please respond to this bug with your reasons why.