Closed Bug 576140 Opened 14 years ago Closed 10 years ago

Suggest that having a reply chosen as a solution bumps helpful counter

Categories

(support.mozilla.org :: Questions, task, P3)

Product:
support.mozilla.org
Component:
Questions
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE
Milestone:
Future

People

(Reporter: rbillings, Unassigned)

Details

(Whiteboard: u=contributor c=questions) 

If a user gets their reply chosen as the solution for a question by the question author, it seems like their 'helpful' counter should be bumped up one as though their reply had been marked as helpful. Right now a user can have a '0' for helpful replies even if their reply was marked as the solution.
Target Milestone: --- → 2.3
Not related to KB => out of 2.3.
Target Milestone: 2.3 → ---
Not sure if we are doing this, but yes, this makes sense.
Priority: -- → P3
Whiteboard: u=contributor c=questions
Target Milestone: --- → Future
Component: Forum → Questions
OS: Mac OS X → All
Hardware: x86 → All
This makes sense but what happens when the user selects the wrong solution to be the correct solutions?
We don't really highlight helpful answers anymore, only the solution. So I think this wouldnt help much anymore.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
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