Closed Bug 582758 Opened 14 years ago Closed 14 years ago

Cannot start Minefield after installation error message: MSVCR100.dll is missing

Tracking

()

Status:

RESOLVED DUPLICATE of bug 569268

People

(Reporter: whguj, Unassigned)

References

Details

Anna

Reporter

Description

•

14 years ago

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; de; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
Build Identifier: firefox-3.7 built 5 win 64 bit version minefield

After installation of Minefield (downloaded today), I get an error message that MSCVR100.dll is missing and minefield cannot be started.
Here is the installation.log

Minefield Installation Started: 2010-07-28 23:14:15
-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Installation Details
-------------------------------------------------------------------------------
  Install Dir: C:\Program Files (x86)\Minefield
  Locale     : en-US
  App Version: 3.7a5pre
  GRE Version: 1.9.3a5pre

-------------------------------------------------------------------------------
Removing Obsolete Files and Directories
-------------------------------------------------------------------------------
  Removed Directory: C:\Program Files (x86)\Minefield\searchplugins

-------------------------------------------------------------------------------
Installing Main Files
-------------------------------------------------------------------------------
  Installed File: C:\Program Files (x86)\Minefield\AccessibleMarshal.dll
  Installed File: C:\Program Files (x86)\Minefield\application.ini
  Installed File: C:\Program Files (x86)\Minefield\blocklist.xml
  Installed File: C:\Program Files (x86)\Minefield\dependentlibs.list
  Installed File: C:\Program Files (x86)\Minefield\firefox.exe
  Installed File: C:\Program Files (x86)\Minefield\freebl3.chk
  Installed File: C:\Program Files (x86)\Minefield\freebl3.dll
  Installed File: C:\Program Files (x86)\Minefield\greprefs.js
  Installed File: C:\Program Files (x86)\Minefield\mozalloc.dll
  Installed File: C:\Program Files (x86)\Minefield\mozjs.dll
  Installed File: C:\Program Files (x86)\Minefield\mozsqlite3.dll
  Installed File: C:\Program Files (x86)\Minefield\nspr4.dll
  Installed File: C:\Program Files (x86)\Minefield\nss3.dll
  Installed File: C:\Program Files (x86)\Minefield\nssckbi.dll
  Installed File: C:\Program Files (x86)\Minefield\nssdbm3.chk
  Installed File: C:\Program Files (x86)\Minefield\nssdbm3.dll
  Installed File: C:\Program Files (x86)\Minefield\nssutil3.dll
  Installed File: C:\Program Files (x86)\Minefield\platform.ini
  Installed File: C:\Program Files (x86)\Minefield\plc4.dll
  Installed File: C:\Program Files (x86)\Minefield\plds4.dll
  Installed File: C:\Program Files (x86)\Minefield\plugin-container.exe
  Installed File: C:\Program Files (x86)\Minefield\README.txt
  Installed File: C:\Program Files (x86)\Minefield\smime3.dll
  Installed File: C:\Program Files (x86)\Minefield\softokn3.chk
  Installed File: C:\Program Files (x86)\Minefield\softokn3.dll
  Installed File: C:\Program Files (x86)\Minefield\ssl3.dll
  Installed File: C:\Program Files (x86)\Minefield\updater.exe
  Installed File: C:\Program Files (x86)\Minefield\xpcom.dll
  Installed File: C:\Program Files (x86)\Minefield\xul.dll
  Installed File: C:\Program Files (x86)\Minefield\res\contenteditable.css
  Installed File: C:\Program Files (x86)\Minefield\res\designmode.css
  Installed File: C:\Program Files (x86)\Minefield\res\EditorOverride.css
  Installed File: C:\Program Files (x86)\Minefield\res\grabber.gif
  Installed File: C:\Program Files (x86)\Minefield\res\langGroups.properties
  Installed File: C:\Program Files (x86)\Minefield\res\language.properties
  Installed File: C:\Program Files (x86)\Minefield\res\svg.css
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-column-after-active.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-column-after-hover.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-column-after.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-column-before-active.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-column-before-hover.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-column-before.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-row-after-active.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-row-after-hover.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-row-after.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-row-before-active.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-row-before-hover.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-add-row-before.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-remove-column-active.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-remove-column-hover.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-remove-column.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-remove-row-active.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-remove-row-hover.gif
  Installed File: C:\Program Files (x86)\Minefield\res\table-remove-row.gif
  Installed File: C:\Program Files (x86)\Minefield\res\html\folder.png
  Installed File: C:\Program Files (x86)\Minefield\res\fonts\mathfont.properties
  Installed File: C:\Program Files (x86)\Minefield\res\fonts\mathfontStandardSymbolsL.properties
  Installed File: C:\Program Files (x86)\Minefield\res\fonts\mathfontSTIXNonUnicode.properties
  Installed File: C:\Program Files (x86)\Minefield\res\fonts\mathfontSTIXSize1.properties
  Installed File: C:\Program Files (x86)\Minefield\res\fonts\mathfontSymbol.properties
  Installed File: C:\Program Files (x86)\Minefield\res\fonts\mathfontUnicode.properties
  Installed File: C:\Program Files (x86)\Minefield\res\entityTables\html40Latin1.properties
  Installed File: C:\Program Files (x86)\Minefield\res\entityTables\html40Special.properties
  Installed File: C:\Program Files (x86)\Minefield\res\entityTables\html40Symbols.properties
  Installed File: C:\Program Files (x86)\Minefield\res\entityTables\htmlEntityVersions.properties
  Installed File: C:\Program Files (x86)\Minefield\res\entityTables\mathml20.properties
  Installed File: C:\Program Files (x86)\Minefield\res\entityTables\transliterate.properties
  Installed File: C:\Program Files (x86)\Minefield\res\dtd\mathml.dtd
  Installed File: C:\Program Files (x86)\Minefield\res\dtd\xhtml11.dtd
  Installed File: C:\Program Files (x86)\Minefield\modules\AddonLogging.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\AddonManager.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\AddonUpdateChecker.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\CertUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\CSPUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\ctypes.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\debug.js
  Installed File: C:\Program Files (x86)\Minefield\modules\distribution.js
  Installed File: C:\Program Files (x86)\Minefield\modules\DownloadLastDir.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\DownloadPaths.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\DownloadTaskbarProgress.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\DownloadUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\FileUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\InlineSpellChecker.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\ISO8601DateUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\LightweightThemeConsumer.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\LightweightThemeManager.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\Microformats.js
  Installed File: C:\Program Files (x86)\Minefield\modules\NetUtil.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\NetworkPrioritizer.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\openLocationLastURL.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\PlacesDBUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\PlacesUIUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\PlacesUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\PluginProvider.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\PluralForm.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\Services.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\SpatialNavigation.js
  Installed File: C:\Program Files (x86)\Minefield\modules\utils.js
  Installed File: C:\Program Files (x86)\Minefield\modules\WindowDraggingUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\WindowsJumpLists.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\WindowsPreviewPerTab.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\XPCOMUtils.jsm
  Installed File: C:\Program Files (x86)\Minefield\modules\XPIProvider.jsm
  Installed File: C:\Program Files (x86)\Minefield\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\icon.png
  Installed File: C:\Program Files (x86)\Minefield\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\install.rdf
  Installed File: C:\Program Files (x86)\Minefield\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}\preview.png
  Installed File: C:\Program Files (x86)\Minefield\defaults\profile\prefs.js
  Installed File: C:\Program Files (x86)\Minefield\defaults\pref\channel-prefs.js
  Installed File: C:\Program Files (x86)\Minefield\defaults\pref\firefox-branding.js
  Installed File: C:\Program Files (x86)\Minefield\defaults\pref\firefox.js
  Installed File: C:\Program Files (x86)\Minefield\defaults\pref\reporter.js
  Installed File: C:\Program Files (x86)\Minefield\defaults\autoconfig\platform.js
  Installed File: C:\Program Files (x86)\Minefield\defaults\autoconfig\prefcalls.js
  Installed File: C:\Program Files (x86)\Minefield\components\addonManager.js
  Installed File: C:\Program Files (x86)\Minefield\components\amContentHandler.js
  Installed File: C:\Program Files (x86)\Minefield\components\amWebInstallListener.js
  Installed File: C:\Program Files (x86)\Minefield\components\browser.xpt
  Installed File: C:\Program Files (x86)\Minefield\components\browsercomps.dll
  Installed File: C:\Program Files (x86)\Minefield\components\components.list
  Installed File: C:\Program Files (x86)\Minefield\components\contentAreaDropListener.js
  Installed File: C:\Program Files (x86)\Minefield\components\contentSecurityPolicy.js
  Installed File: C:\Program Files (x86)\Minefield\components\crypto-SDR.js
  Installed File: C:\Program Files (x86)\Minefield\components\FeedConverter.js
  Installed File: C:\Program Files (x86)\Minefield\components\FeedProcessor.js
  Installed File: C:\Program Files (x86)\Minefield\components\FeedWriter.js
  Installed File: C:\Program Files (x86)\Minefield\components\fuelApplication.js
  Installed File: C:\Program Files (x86)\Minefield\components\GPSDGeolocationProvider.js
  Installed File: C:\Program Files (x86)\Minefield\components\jsconsole-clhandler.js
  Installed File: C:\Program Files (x86)\Minefield\components\NetworkGeolocationProvider.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsAddonRepository.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsBadCertHandler.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsBlocklistService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsBrowserContentHandler.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsBrowserGlue.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsContentDispatchChooser.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsContentPrefService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsDefaultCLH.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsDownloadManagerUI.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsFormAutoComplete.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsFormHistory.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsHandlerService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsHelperAppDlg.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsINIProcessor.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsLivemarkService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsLoginInfo.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsLoginManager.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsLoginManagerPrompter.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsMicrosummaryService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsPlacesAutoComplete.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsPlacesDBFlush.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsPlacesExpiration.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsPlacesTransactionsService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsPrivateBrowsingService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsProxyAutoConfig.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSafebrowsingApplication.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSearchService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSearchSuggestions.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSessionStartup.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSessionStore.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSetDefaultBrowser.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsSidebar.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsTaggingService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsTryToClose.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsUpdateService.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsUpdateServiceStub.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsUpdateTimerManager.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsUrlClassifierLib.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsUrlClassifierListManager.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsURLFormatter.js
  Installed File: C:\Program Files (x86)\Minefield\components\nsWebHandlerApp.js
  Installed File: C:\Program Files (x86)\Minefield\components\PlacesProtocolHandler.js
  Installed File: C:\Program Files (x86)\Minefield\components\pluginGlue.js
  Installed File: C:\Program Files (x86)\Minefield\components\storage-Legacy.js
  Installed File: C:\Program Files (x86)\Minefield\components\storage-mozStorage.js
  Installed File: C:\Program Files (x86)\Minefield\components\txEXSLTRegExFunctions.js
  Installed File: C:\Program Files (x86)\Minefield\components\WebContentConverter.js
  Installed File: C:\Program Files (x86)\Minefield\chrome\browser.jar
  Installed File: C:\Program Files (x86)\Minefield\chrome\browser.manifest
  Installed File: C:\Program Files (x86)\Minefield\chrome\pippki.jar
  Installed File: C:\Program Files (x86)\Minefield\chrome\pippki.manifest
  Installed File: C:\Program Files (x86)\Minefield\chrome\toolkit.jar
  Installed File: C:\Program Files (x86)\Minefield\chrome\toolkit.manifest

-------------------------------------------------------------------------------
DLL Registration
-------------------------------------------------------------------------------
  ** ERROR Registering: C:\Program Files (x86)\Minefield\AccessibleMarshal.dll **

-------------------------------------------------------------------------------
Installing Localized Files
-------------------------------------------------------------------------------
  Created Directory: C:\Program Files (x86)\Minefield\searchplugins
  Installed File: C:\Program Files (x86)\Minefield\update.locale
  Installed File: C:\Program Files (x86)\Minefield\updater.ini
  Installed File: C:\Program Files (x86)\Minefield\uninstall\helper.exe
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\amazondotcom.xml
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\answers.xml
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\creativecommons.xml
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\eBay.xml
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\google.xml
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\wikipedia.xml
  Installed File: C:\Program Files (x86)\Minefield\searchplugins\yahoo.xml
  Installed File: C:\Program Files (x86)\Minefield\dictionaries\en-US.aff
  Installed File: C:\Program Files (x86)\Minefield\dictionaries\en-US.dic
  Installed File: C:\Program Files (x86)\Minefield\defaults\profile\bookmarks.html
  Installed File: C:\Program Files (x86)\Minefield\defaults\profile\localstore.rdf
  Installed File: C:\Program Files (x86)\Minefield\defaults\profile\mimeTypes.rdf
  Installed File: C:\Program Files (x86)\Minefield\defaults\profile\chrome\userChrome-example.css
  Installed File: C:\Program Files (x86)\Minefield\defaults\profile\chrome\userContent-example.css
  Installed File: C:\Program Files (x86)\Minefield\defaults\pref\firefox-l10n.js
  Installed File: C:\Program Files (x86)\Minefield\chrome\en-US.jar
  Installed File: C:\Program Files (x86)\Minefield\chrome\en-US.manifest

-------------------------------------------------------------------------------
Adding Additional Files
-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Copying QuickTime Scriptable Component
-------------------------------------------------------------------------------
  Installed File: C:\Program Files (x86)\Minefield\components\nsIQTScriptablePlugin.xpt

-------------------------------------------------------------------------------
Adding Registry Entries
-------------------------------------------------------------------------------
  Added Registry String: HKLM | Software\Mozilla\Minefield\3.7a5pre (en-US)\Main | Install Directory | C:\Program Files (x86)\Minefield
  Added Registry String: HKLM | Software\Mozilla\Minefield\3.7a5pre (en-US)\Main | PathToExe | C:\Program Files (x86)\Minefield\firefox.exe
  Added Registry String: HKLM | Software\Mozilla\Minefield\3.7a5pre (en-US)\Uninstall | Description | Minefield (3.7a5pre)
  Added Registry String: HKLM | Software\Mozilla\Minefield\3.7a5pre (en-US) |  | 3.7a5pre (en-US)
  Added Registry String: HKLM | Software\Mozilla\Minefield 3.7a5pre\bin | PathToExe | C:\Program Files (x86)\Minefield\firefox.exe
  Added Registry String: HKLM | Software\Mozilla\Minefield 3.7a5pre\extensions | Components | C:\Program Files (x86)\Minefield\components
  Added Registry String: HKLM | Software\Mozilla\Minefield 3.7a5pre\extensions | Plugins | C:\Program Files (x86)\Minefield\plugins
  Added Registry String: HKLM | Software\Mozilla\Minefield 3.7a5pre | GeckoVer | 1.9.3a5pre
  Added Registry String: HKLM | Software\Mozilla\Minefield |  | 1.9.3a5pre
  Added Registry String: HKLM | Software\Mozilla\Minefield | CurrentVersion | 3.7a5pre (en-US)
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | Comments | Minefield
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | DisplayIcon | C:\Program Files (x86)\Minefield\firefox.exe,0
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | DisplayName | Minefield (3.7a5pre)
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | DisplayVersion | 3.7a5pre (en-US)
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | InstallLocation | C:\Program Files (x86)\Minefield
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | Publisher | Mozilla
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | UninstallString | C:\Program Files (x86)\Minefield\uninstall\helper.exe
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | URLInfoAbout | http://www.mozilla.org
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | URLUpdateInfo | http://www.mozilla.org/projects/firefox
  Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | NoModify | 1
  Added Registry DWord: HKLM | Software\Microsoft\Windows\CurrentVersion\Uninstall\Minefield (3.7a5pre) | NoRepair | 1
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\firefox.exe |  | C:\Program Files (x86)\Minefield\firefox.exe
  Added Registry String: HKLM | Software\Microsoft\Windows\CurrentVersion\App Paths\firefox.exe | Path | C:\Program Files (x86)\Minefield
  Added Registry Key: HKLM | Software\Microsoft\MediaPlayer\ShimInclusionList\FIREFOX.EXE

-------------------------------------------------------------------------------
Adding Shortcuts
-------------------------------------------------------------------------------
  Added Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Minefield\Minefield.lnk
  Added Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Minefield\Minefield (Safe Mode).lnk
  Added Shortcut: C:\Users\Public\Desktop\Minefield.lnk
  Added Quick Launch Shortcut: Minefield.lnk

-------------------------------------------------------------------------------
Setting as the default browser
-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Updating Uninstall Log With Previous Uninstall Log
-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Minefield Installation Finished: 2010-07-28 23:14:24


Reproducible: Always

Steps to Reproduce:
1.install
2. start minefield
3.

Anna

Reporter

Updated

•

14 years ago

Version: unspecified → Trunk

Robert Strong (they/them - no direct email)

Comment 1

•

14 years ago

Looks like someone added a dependency on MSVCR100.dll when MOZ_MEMORY is defined. This isn't an installer bug so moving to General for triage.

Blocks: tracking_win64

Component: Installer → General

QA Contact: installer → general

Robert Strong (they/them - no direct email)

Comment 2

•

14 years ago

Just in case it is something outside of Firefox requiring the crt, could you try installing into a new directory and with a new profile?

Anna

Reporter

Comment 3

•

14 years ago

I installed it to a different directory and had the same error message. What do you mean by "profile" other user?

Robert Strong (they/them - no direct email)

Comment 4

•

14 years ago

Try launching it in safe mode instead. There should be a shortcut for this in your start menu.

Makoto Kato [:m_kato]

Comment 5

•

14 years ago

older build such as 3.7a5pre requires MSVCR100.dll due to no jemalloc and building by VC++2010.  BUT currently build such as 4.0b3pre uses VC++9 and uses jemalloc.  So, it means that latest package doesn't require MSVCR100.DLL

Anna, could you try ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-central/firefox-4.0b3pre.en-US.win64-x86_64.installer.exe that is 4.0b3pre?

Anna

Reporter

Comment 6

•

14 years ago

@ Robert: I tried the Safe mode and had the same problem
@ Makoto: Works fine now. Thanks! .-)

Status: UNCONFIRMED → RESOLVED

Closed: 14 years ago

Resolution: --- → FIXED

Robert Strong (they/them - no direct email)

Updated

•

14 years ago

Resolution: FIXED → DUPLICATE

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Cannot start Minefield after installation error message: MSVCR100.dll is missing

Categories

(Firefox :: General, defect)

Tracking

()

People

(Reporter: whguj, Unassigned)

References

Details

Crash Data

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(public)

User Story

Description

Updated

Comment 1

Comment 2

Comment 3

Comment 4

Comment 5

Comment 6

Updated