595150 - website links in my emails not working

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[mgaofgao]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.9) Gecko/20100825 Lightning/1.0b2 Thunderbird/3.1.3

Clicking on website links in my emails, does not work. Nothing happens when clicking on a link in any email. I have tried numerous emails and different links, but yet nothing happens. The cursor just changes into a hand, hangs for about 10-15 seconds, then returns to normal cursor, but does not open any web pages. Not even a blank web page. Nothing. I need this facility, because i get allot of emails like this from my customers. Thank you so much for your help. Regards, Marianne

Reproducible: Always

Steps to Reproduce:
1.open an email
2.go to web site link
3.click on web site link
4.cursor changes for 15 secs, then returns to normal cursor
5.no web site link opens
6.have to copy the web site link & open a web page, then paste the link into the web site page
Actual Results:  
Nothing works. It only would open the page that i am looking for, when copying and pasting from my emails into the web site pages.

Expected Results:  
When clicking on a link in my emails, it should immediately open a web site browser with the page displayed (that i clicked on) in the web site page.

Thank you for taking the time to listen to bugs that people experience and then wanting to help them in fixing the bugs, to make their (our) lives much easier !!

Cheers!!  

:-)

Comment 1

[Ludovic Hirlimann [:Usul]]

Can you make thunderbird the default email client ?

Comment 2

[[:Aureliano Buendía]]

mgaofgao, please, could you answer to comment #1?

Comment 3

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.