595807 - webpage content not shown. works fine with safari, so it's a firefox problem

Status: UNCONFIRMED

(Firefox :: General, defect)

Description

[martindrummer]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; it; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; it; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9

if you click, for instace, in the section "Lifestyle - Surf in Sardegna con USI Sport" on "Guarda il Video" it opens another webpage which shows only the layer and the title "WebTv" and nothing else (the content) is shown. With Safari it works properly.

Reproducible: Always

Steps to Reproduce:
1.click on "guarda il video" (under the section " Lifestyle - Surf in Sardegna con USI Sport"
2. it opens another webpage that shows just the graphic layer and title ("webtv")
3.no content is shown on that page
Actual Results:  
if you click, for instace, in the section "Lifestyle - Surf in Sardegna con USI Sport" on "Guarda il Video" it opens another webpage which shows only the layer and the title "WebTv" and nothing else (the content) is shown. With Safari it works properly.

Expected Results:  
The content in the webpage should be shown

Show the content. As Safari properly does.

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

Is your Issue reproduceable Extension-less in Safe-Mode and/or using a new Profile?
https://support.mozilla.com/en-US/kb/Safe+Mode
https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile

Also, what Version of the Flash Plugin are you using (check about:plugins)?

Comment 2

[martindrummer]

Yep, even in safe mode the issue is reproduceable (and also with a new profile).

I'm using the latest Flash version, just checked (10.1.82.76).

(maybe it's related to the other bug i reported https://bugzilla.mozilla.org/show_bug.cgi?id=581659 )

any ideas on this?

(thanks for the support, btw)

Comment 3

[dolvexsanit678]

We apologize for any inconvenience you may be experiencing with the webpage content not being displayed properly on Firefox. While it appears to be functioning correctly on Safari, it suggests that the issue could be specific to Firefox. As an example, you provided the following link: https://trackacourier.com/mill-creek-motor-freight-tracking/. It is important to note that without additional information or specific error details, it is challenging to pinpoint the exact cause of the problem. However, such issues can often be attributed to browser compatibility, caching, or website coding. To troubleshoot this issue, we recommend trying the following steps: 1) Clear your Firefox browser cache and cookies, 2) Disable any installed Firefox extensions or add-ons temporarily, 3) Check for any available Firefox updates and install them if necessary, 4) Try opening the webpage in Firefox's Private Browsing mode, which disables extensions and uses default settings, and 5) If the issue persists, contact the website administrator or support team for further assistance.