Closed Bug 610641 Opened 14 years ago Closed 14 years ago

by using this or other websites, the first or one of the following sites, firefox stops the whole system. the cursor connot move anymore and I must switch off the pc. Than I must start and boot again.

Categories

(Firefox :: General, defect)

x86
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: post, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; de; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; de; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12

by using this or other websites, the first or one of the following sites, firefox stops the whole system. the cursor connot move anymore and I must switch off the pc. Than I must start and boot again.

Reproducible: Sometimes

Actual Results:  
I cannot use the firefox. I don´t have these problem by using the internetexplorer
I'm sorry but I have to mark this bug invalid.
I will try to explain that.
Firefox is a usermode application, it can't freeze or crash the whole system because it doesn't have the rights to do that. Only systemlevel components like device drivers can do that. There seems to be a bug in one of your drivers installed on your system that causes this problem. Firefox only triggers this freeze but that doesn't make it a Firefox problem. Today it's Firefox and tomorrow it's another application. We can't fix the bug in your driver and that's the reason why i will mark this bug invalid (invalid = not something we can fix).

I would try to update your graphic card drivers.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
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