611710 - crash

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[gregg]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.28 Safari/534.10
Build Identifier: Mozilla firefox crashes

Hi, my firefox browser has crashed since I upgraded to ubuntu 10.10. 
I have uninstalled it and reinstalled, it appears that the adons are causing the crash. Can I start it in a safe mode without the adons so I can uninstall the adons.

Reproducible: Always

Steps to Reproduce:
1.upgrade ubuntu to 10.10
2.
3.
Actual Results:  
after I upgraded to 10.10 firefox will not boot, looks like an ad on problem.
have ebay sidebar. weather addon email webmail notifier.


is there a director where i can uninstall the adons without starting firefox

Comment 1

[gregg]

Add-ons: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.8.1,{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}:2.0.2,{5C655500-E712-41e7-9349-CE462F844B19}:0.7.3,{37fa1426-b82d-11db-8314-0800200c9a66}:2.6.2,{62760FD6-B943-48C9-AB09-F99C6FE96088}:2.1.4,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.2.0,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,[e-mail]:3.6,{3179072b-597c-4f4d-827b-9f49a228fcdc}:1.0.8.1,{FFA36170-80B1-4535-B0E3-A4569E497DD0}:3.0.3,{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}:1.2,{a03390fe-612a-4cfb-9861-ce9369d54a0b}:0.1.1,{bb8d77b0-a845-4249-a205-ef7395587b69}:1.7,{3d7eb24f-2740-49df-8937-200b1cc08f8a}:1.5.13,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.6.7,[e-mail]:0.9rc2,[e-mail]:1.17,[e-mail]:1.0b3,{D46E8522-6E86-44b1-A622-58C0668AD78E}:3.6.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.12
BuildID: 20101027124101
CrashTime: 1289584755
EMCheckCompatibility: true
Email: [e-mail]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1289497277
ProductName: Firefox
ReleaseChannel: default
SecondsSinceLastCrash: 4791
StartupTime: 1289584742
Theme: classiccompact
Throttleable: 1
Vendor: Mozilla
Version: 3.6.12

This report also contains technical information about the state of the application when it crashed.

Comment 2

[Matthias Versen [:Matti]]

Please post the crash ID from about:crashes
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

>Build Identifier: Mozilla firefox crashes
A correct build identifier would be:
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.