Closed Bug 612898 Opened 14 years ago Closed 12 years ago

Couldn't add a new mail account after a installing. Error Console chrome://messenger/content/AccountManager.js :: AddMailAccount :: line 386"

Categories

(Thunderbird :: Account Manager, defect)

Product:
Thunderbird
Component:
Account Manager
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 553772

People

(Reporter: stormy, Unassigned)

Details

(Keywords: dataloss) 

I installed Thunderbird 3.1.6. I tried to add a new mail account and *nothing* would happen. I finally found the logs and found this error:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgMailSession.topmostMsgWindow]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://messenger/content/AccountManager.js :: AddMailAccount :: line 386"  data: no]

After Googling, I found many had similar problems and I solved it by removing this directory and restarting Thunderbird:
/Users/"myusername"/Library/Thunderbird
You didn't check the rights on ~/Library/Thunderbird ?
I did not. I did not find any pointers or suggestions that suggested checking my rights. (I've never done that.)

There's a lot of other bugs that have very similar issues too.
Stormy, did this happen immediately upon "Add Mail Account"?
Keywords: dataloss
Summary: Couldn't add a new mail account after a installing → Couldn't add a new mail account after a installing. Error Console chrome://messenger/content/AccountManager.js :: AddMailAccount :: line 386"
I think so ... it's been a year though. :)

I haven't had any problems since I removed that directory.
Is this a dupe of bug 553772?
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
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