616509 - The browser don't shot down

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Daghetti Valter]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:2.0b7) Gecko/20100101 Firefox/4.0b7
Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0b7) Gecko/20100101 Firefox/4.0b7

Same time the browser don't shout down, and I want restart again I have to go to in Windows Task Manager and close the program from there

Reproducible: Sometimes

Steps to Reproduce:
1.Shout down Firefox
2.Open Firefox
3.The system can open because Firefox is already open
this is the message that I get

Comment 1

[Mardeg]

Please detail the results of the following shutdown methods:

1. File -> Exit
2. Clicking the X button

Knowing if any plugins were running in open tabs at the time will also help.

Comment 2

[Daghetti Valter]

No probably I don-t explain well the problem, Firefox is been close, the screen don't show the browser, because is been already close, but if you try to reopen, the system say that Firefox is again open, so I must to go to in the Windows Task Manager find Firefox and close the process. After this I can open again Firefox before same time no.

Comment 3

[Jo Hermans]

Mardag asked you which method you used to exit the browser. And if there was a plugin (Flash for instance) running in one of the tabs.

Do you also experience it when you run in Safe Mode ?
http://support.mozilla.com/en-US/kb/Safe%20Mode

Comment 4

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried safe mode?

Comment 5

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question