621093 - firefox 4 beta 8 downloaded and installed 3 times. It freezes and I can't do anything.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[johntbennett]

User-Agent:       Mozilla/5.0 (Windows NT 6.0; rv:2.0b8) Gecko/20100101 Firefox/4.0b8
Build Identifier: Mozilla/5.0 (Windows NT 6.0; rv:2.0b8) Gecko/20100101 Firefox/4.0b8

See steps to reproduce below.

Reproducible: Always

Steps to Reproduce:
1.I download F 4 beta 8
2.I install it and it opens

3. It then freezes and I  can't get it to do anything.
I give up.

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Comment 2

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question