623943 - Have option to fall back to a different language than English

Status: RESOLVED WORKSFORME

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Kadir Topal [:atopal]]

Currently:
1. Visit an article that does not yet exist in your Language
2. Page is shown in English.

Expected:
Have an option to choose fallback languages for certain
languages, so that Bosnian for example falls back on Serbian first, than Croatian, and finally English if the article does not exist in any of those languages.

Comment 1

[Ibai Garcia [:ibai]]

We could use this bug to track the needed changes for a more consolidated KB.

Comment 2

[Safwan Rahman (:safwan)]

I think its implemented by bug 800880. What do you think Topal?

Comment 3

[YF (Yang)]

I hope it to be a visible UI option to users, the will not affect the articles be localized by translators.

Comment 4

[Michael Cooper [:mythmon]]

I think this is covered by bug 800880. The changes in that bug allow users to define their preference for language using the configuration options of their browser. For example, in Firefox these instructions could be followed: https://support.mozilla.org/en-US/kb/settings-for-web-content-pop-ups-fonts-languages#w_languages

For larger scale changes, bug 800880 also allows Sumo to define fallbacks that apply globally (after the above rules are applied). For example the locale `bn-IN` will fall back to `bn-BD` before falling back to `en-US`.

For one-off changing of the language, the language picker at the top of the page could be used instead.

Comment 5

[Michael Cooper [:mythmon]]

Switching from RESOLVED to WORKSFORME to help with our data.