Closed
Bug 63187
Opened 24 years ago
Closed 24 years ago
mozilla frozen when mail window opens
Categories
(MailNews Core :: Composition, defect)
Tracking
(Not tracked)
VERIFIED
WORKSFORME
People
(Reporter: gtr, Assigned: bugzilla)
Details
From Bugzilla Helper: User-Agent: Mozilla/4.76 [en] (X11; U; SunOS 5.8 sun4u) BuildID: 2000121421 mozilla freezes after the mail composer fails to open correctly Reproducible: Always Steps to Reproduce: 1. Go to bugzilla's summary-reports page. 2. Get a report on browser for Most-doomed 3. Click on a mail-to link (I clicked on dougt) Actual Results: A dialogue box appeared and the app. froze: no respose to any mouse actions in any windows (mail or browser) but it was still servicing expose events, because it redrew correctly when I iconified and restored it. Expected Results: App. windows remain responsive. This text appeared on the terminal: moo!moo!moo!moo! ComposeLoad from XUL attempt to UpgradePrefs. If that fails, open the account wizard. Compose: ComposeStartup ###ERROR WHILE LOADING MESSAGE COMPOSE: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.defaultAccount]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/messengercompose/MsgComposeCommands.js :: ComposeStartup :: line 674" data: no] we don't handle eBorderStyle_close yet... please fix me The error text above appeared on the terminal. The dialogue box repeated the start of the 2nd paragraph; the dialogue box clipped the text at the bottom of the box (i.e. was too damn small), and had no scrollbars. I guess there was an Ok button down in the clipped-off part that it wanted me to push: hence the app was blocked without being hung in the normal sense of the word.
Comment 1•24 years ago
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Reporter, from the error in the console, i'd say you don't have a mail account. Apprently Moz will freeze if no account is set up and you manage to reach the compose window. So here are the questions : 1) Can you reproduce with a latest build? 2) Do you have a mail account set up for mozilla? Thanks! Fabian.
Correct, I did not have a "mail account" when I found that bug. With build 2000123121, the behaviour is much better: I get a (modal) dialogue window inviting me to set up mail, and the debug output on the terminal now reads ComposeUnload from XUL JavaScript error: chrome://messenger/content/messengercompose/MsgComposeCommands.js line 848: msgCompose has no properties OnUnload! Updating wizard map.. Accounttype is mail: undefined Handle other types () here? initializing ISP data for mailaccount AccountWizard.prefillAccountForIsp(mailaccount) PrefillAccountForISP: filling with null null account data! clearing.. This is an accountdata Updating wizard map.. Accounttype is mail: undefined Please note, however, that the modal dialogue can still get eclipsed by its parent window if that window gets keyboard focus and jumps to the front. This gives the effect of the app freezing. One can recover by moving the eclipsing window, but it's not always obvious what has happened.
Comment 3•24 years ago
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Modal dialogs losing focus is another bug, I can find it if you want. So hmm is the issue you raised considered as fixed? It's not very clear from your last comment whether you are happy with the actual behavior (except for the modal dialog bug).. if this is not fixed please state them clearly so we can update the summary etc :-) Downgrading severity. Thanks alot, Fabian.
Severity: critical → major
Comment 4•24 years ago
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resolving worksforme per reporter's comment. please reopen if I'm misreading comments.
Status: UNCONFIRMED → RESOLVED
Closed: 24 years ago
Resolution: --- → WORKSFORME
Marking verified (wroksforme) based on last comments.
Status: RESOLVED → VERIFIED
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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