Closed
Bug 641244
Opened 13 years ago
Closed 12 years ago
Can't report using old charts using bugzilla 3.4.10
Categories
(Bugzilla :: Reporting/Charting, defect)
Tracking
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RESOLVED
WORKSFORME
People
(Reporter: denon_6, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0 Build Identifier: Bugzilla 3.4.10 After upgrading from bugzilla 3.4.8 to 3.4.10, I couldn't report using old charts anymore. It is not a data problem since collectstats.pl runs every day and data files are present Reproducible: Always Steps to Reproduce: 1. Upgrade from Bugzilla 3.4.8 to 3.4.10 2. Go to Reports/old charts 3. try to chart anything Actual Results: got server error, apache error_log reports: [error] Call me again when you have some data to chart at /var/www/html/bugzilla/reports.cgi line 264\n Expected Results: Picture with chart data, no server error issue is present when running in mod_cgi or mod_perl workaround: downgrade reports.cgi file only from 3.4.10 to 3.4.8, then old charts are available again
Comment 1•13 years ago
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I cannot reproduce. Data are correctly displayed. We added a .htaccess file to the graphs/ directory, but that's not the reason of the error message. It's maybe a permission problem.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Keywords: qawanted
Resolution: --- → WORKSFORME
Version: unspecified → 3.4.10
Reporter | ||
Comment 2•13 years ago
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I already had a .htaccess file in the graphs/ directory: # Allow access to .png and .gif files. <FilesMatch (\.gif|\.png)$> Allow from all </FilesMatch> # And no directory listings, either. Deny from all This seems correct to me. With reports.cgi 3.4.10, the graphs folder remains empty. Note that I did upgrade from 3.4.8 to 3.4.10 via CVS. When I get some time, I'll try with a clean checkout of 3.4.10 to be sure.
Comment 3•13 years ago
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I have seen this same problem at a client's Bugzilla--it only happens for some data sets.
Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: WORKSFORME → ---
Reporter | ||
Comment 4•13 years ago
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I got a clean checkout of 3.4.10, same problem I tried reports.cgi 3.4.9, still no graph So for me only 3.4.8 works. Is there any test I could made, any additional data I could provide?
Comment 5•12 years ago
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Is this problem still present in Bugzilla 4.2? Bugzilla 3.4 is no longer supported.
Comment 6•12 years ago
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Marking as WFM as I got no answer in the last 4 months.
Status: REOPENED → RESOLVED
Closed: 13 years ago → 12 years ago
Resolution: --- → WORKSFORME
Reporter | ||
Comment 7•12 years ago
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(In reply to Frédéric Buclin from comment #5) > Is this problem still present in Bugzilla 4.2? Bugzilla 3.4 is no longer > supported. sorry for the late reply, but I can't remember receiving this email (might have been filtered by mistake) We hope to be able to migrate to 4.2 soon, but we still have some work for that (template customization + 3rd party compatibility check) I just retried the old chart using bz 3.4, and it works. I must have updated or changed something, but in the end I agree on the WFM.
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Description
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