Closed Bug 642844 Opened 13 years ago Closed 7 years ago

[PPC] Firefox 3.6.15 Crash [@ WCIDEngine@0x4ac74 ]

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
3.6 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash)

Crash Data

Kairo indicated there was a fast rising crash on 3.6.15. https://crash-stats.mozilla.com/report/list?signature=WCIDEngine%400x4ac74 to the crashes. This was found using his explosive crash report.

https://crash-stats.mozilla.com/report/index/9e524915-eef6-4e8f-95b4-8e2772110316 is a sample crash.

Seems to be somewhat correlated to Norton Confidential Toolbar - {29dd9c80-9ea1-4aaf-9305-a0314aba24e3}. Is it possible that Norton made some kind of change recently that is just affecting PPC users? 

Frame 	Module 	Signature [Expand] 	Source
0 	WCIDEngine 	WCIDEngine@0x4ac74 	
1 	WCIDEngine 	WCIDEngine@0x4afe8 	
2 	WCIDEngine 	WCIDEngine@0x46070 	
3 	WCIDEngine 	WCIDEngine@0x46994 	
4 	WCIDEngine 	WCIDEngine@0x46c04 	
5 	WCIDEngine 	WCIDEngine@0x419b8 	
6 	WCIDEngine 	WCIDEngine@0x41b08 	
7 	WCIDEngine 	WCIDEngine@0x1073c 	
8 	libSystem.B.dylib 	_pthread_start
According to http://test.kairo.at/socorro/2011-03-17.explosiveness.html this started 2011-03-15 with 57 (throttled) crashes, had 131 on 16th and 147 yesterday. If Norton/Symantec made a release on 15th, this would correlate well. And, as Marcia indicated, those are all on Mac PPC.
Crash Signature: [@ WCIDEngine@0x4ac74 ]
I'm marking this bug as WORKSFORME as bug crashlog signature didn't appear from a long time (over half year) in Firefox.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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