643782 - Broken Web Site

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[hunknight23]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

"An error occurred. Please try again."
No "Report Broken Web Site" pull down in the "Help" menu.

Reproducible: Always

Steps to Reproduce:
1. Just open the URL
Actual Results:  
Error occurs

Expected Results:  
Normal web display



  Application Basics

        Name
        Firefox

        Version
        4.0

        User Agent
        Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

        Profile Directory

          Open Containing Folder

        Enabled Plugins

          about:plugins

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Skype extension
        5.0.0.6906
        false
        {AB2CE124-6272-4b12-94A9-7303C7397BD1}

        Java Console
        6.0.24
        true
        {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

  Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.places.importBookmarksHTML
        false

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage
        http://www.google.com.ph/

        browser.startup.homepage_override.buildID
        20110318052756

        browser.startup.homepage_override.mstone
        rv:2.0

        extensions.lastAppVersion
        4.0

        network.cookie.prefsMigrated
        true

        places.history.expiration.transient_current_max_pages
        192673

        places.last_vacuum
        1297492210

        print.print_printer
        Send To OneNote 2010

        print.printer_Send_To_OneNote_2010.print_bgcolor
        false

        print.printer_Send_To_OneNote_2010.print_bgimages
        false

        print.printer_Send_To_OneNote_2010.print_command

        print.printer_Send_To_OneNote_2010.print_downloadfonts
        false

        print.printer_Send_To_OneNote_2010.print_edge_bottom
        0

        print.printer_Send_To_OneNote_2010.print_edge_left
        0

        print.printer_Send_To_OneNote_2010.print_edge_right
        0

        print.printer_Send_To_OneNote_2010.print_edge_top
        0

        print.printer_Send_To_OneNote_2010.print_evenpages
        true

        print.printer_Send_To_OneNote_2010.print_footercenter

        print.printer_Send_To_OneNote_2010.print_footerleft
        &PT

        print.printer_Send_To_OneNote_2010.print_footerright
        &D

        print.printer_Send_To_OneNote_2010.print_headercenter

        print.printer_Send_To_OneNote_2010.print_headerleft
        &T

        print.printer_Send_To_OneNote_2010.print_headerright
        &U

        print.printer_Send_To_OneNote_2010.print_in_color
        true

        print.printer_Send_To_OneNote_2010.print_margin_bottom
        0.5

        print.printer_Send_To_OneNote_2010.print_margin_left
        0.5

        print.printer_Send_To_OneNote_2010.print_margin_right
        0.5

        print.printer_Send_To_OneNote_2010.print_margin_top
        0.5

        print.printer_Send_To_OneNote_2010.print_oddpages
        true

        print.printer_Send_To_OneNote_2010.print_orientation
        0

        print.printer_Send_To_OneNote_2010.print_pagedelay
        500

        print.printer_Send_To_OneNote_2010.print_paper_data
        1

        print.printer_Send_To_OneNote_2010.print_paper_height
        11.00

        print.printer_Send_To_OneNote_2010.print_paper_size_type
        0

        print.printer_Send_To_OneNote_2010.print_paper_size_unit
        0

        print.printer_Send_To_OneNote_2010.print_paper_width
        8.50

        print.printer_Send_To_OneNote_2010.print_reversed
        false

        print.printer_Send_To_OneNote_2010.print_scaling
        1.00

        print.printer_Send_To_OneNote_2010.print_shrink_to_fit
        true

        print.printer_Send_To_OneNote_2010.print_to_file
        false

        print.printer_Send_To_OneNote_2010.print_unwriteable_margin_bottom
        0

        print.printer_Send_To_OneNote_2010.print_unwriteable_margin_left
        0

        print.printer_Send_To_OneNote_2010.print_unwriteable_margin_right
        0

        print.printer_Send_To_OneNote_2010.print_unwriteable_margin_top
        0

        privacy.sanitize.migrateFx3Prefs
        true

        security.warn_viewing_mixed
        false

  Graphics

        Adapter Description
        NVIDIA GeForce GT 425M

        Vendor ID
        10de

        Device ID
        0df0

        Adapter RAM
        1024

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        8.17.12.5903

        Driver Date
        7-18-2010

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.1.7601.17563, font cache n/a)

        WebGL Renderer
        Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.541)

        GPU Accelerated Windows
        1/1 Direct3D 10

Comment 1

[Marcia Knous [:marcia]]

Not security sensitive. Please visit http://support.mozilla.com/en-US/home to troubleshoot your issue.

Comment 2

[Matthias Versen [:Matti]]

Clear the disk cache and cookies (ctrl+shift+del, everything, only Disk Cache and cookies checked) and use the support for further help