Closed
Bug 644441
Opened 13 years ago
Closed 13 years ago
Firefox 4 crashes repeatedly [@ PR_StringToNetAddr ] [@ PrxDrvPE.dll@0x2208 ] [@ ssl_DefClose ]
Categories
(NSPR :: NSPR, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: arkSimpson, Assigned: wtc)
Details
(Keywords: crash)
Crash Data
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.151 Safari/534.16 Build Identifier: mozilla 4.0 clicking other tab/new tab, loading any url, restore/miniize all cause 'firefox not responding' or crash after initial few times also irritably slow in loading (slower than chrome, IE) Reproducible: Always Steps to Reproduce: 1.Click on Restore in Restore Session tab 2.Click on any link( I clicked on report bug link ) 3.Click on new tab Each of the above cause the problem 4.If it does load it takes enormous time Actual Results: 'firefox is not responding' indefinitely or firefox crashes Expected Results: simple quick loading of the link(s)/ open new tab Problem appeared in firefox 3.6, after uninstalling reinstalling it persisted in firefox 4.0
Comment 1•13 years ago
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Crash report IDs needed, please see: https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report Also, could you see if the issue occurs if using Firefox in safe mode: http://support.mozilla.com/kb/Safe+Mode How about with a new, empty testing profile? (Don't install any addons into it) http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
Reporter | ||
Comment 2•13 years ago
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crash report IDs bp-d644b299-58ce-401a-847f-6d0552110323 bp-b86d7f69-1c6b-41b4-8306-e50e02110323 bp-9c6fb592-a758-450b-a75d-743262110323 bp-dac00718-54ea-42b3-ac56-9db982110323 bp-047cb74b-d142-4692-a3e0-d605c2110323 bp-236d097d-7436-401b-97cb-c35632110323 bp-b5fab234-2330-4aa0-808d-03bd62110323 bp-6eeec027-2f7a-4ae5-8a5b-1eff72110323 bp-37c0b894-ea9d-483e-ac44-deee82110323 bp-031414f8-0402-4c6b-bd18-cfb2e2110323 bp-778341b4-7271-48ef-a4fe-c09762110323 bp-7c025532-1885-430b-9dd9-600272110323 bp-a52677e8-0816-4dc0-ba59-28d0f2110322 > there's no safe mode i.e. no mozilla folder in start menu and no Mozilla Firefox (Safe Mode) in c:\program files(x86)\mozilla firefox >created new profile. Firefox crashes as soon as opened in new profile
Comment 3•13 years ago
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Thanks for those. The last ~3 crashes are 3.6.x, so ignoring those... - The first 9 of your crashes are [@ PR_StringToNetAddr ] - The 1 remaining one is [@ PrxDrvPE.dll@0x2208 ] The latter implies you are using Proxifier, is this the case? Can you test with it disabled and see if the crashes still occur please. Moving to NSPR given [@ PR_StringToNetAddr ] http://hg.mozilla.org/releases/mozilla-2.0/annotate/6be9e31d01b4/nsprpub/pr/src/misc/prnetdb.c#l2258
Assignee: nobody → wtc
Component: General → NSPR
Product: Firefox → NSPR
QA Contact: general → nspr
Summary: most actions cause 'firefox not responding' or crash → Firefox 4 crashes repeatedly [@ PR_StringToNetAddr ] [@ PrxDrvPE.dll@0x2208 ]
Version: Trunk → 4.8.7
Reporter | ||
Comment 4•13 years ago
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(In reply to comment #3) > Thanks for those. > > The last ~3 crashes are 3.6.x, so ignoring those... > - The first 9 of your crashes are [@ PR_StringToNetAddr ] > - The 1 remaining one is [@ PrxDrvPE.dll@0x2208 ] > > The latter implies you are using Proxifier, is this the case? > > Can you test with it disabled and see if the crashes still occur please. > > Moving to NSPR given [@ PR_StringToNetAddr ] > http://hg.mozilla.org/releases/mozilla-2.0/annotate/6be9e31d01b4/nsprpub/pr/src/misc/prnetdb.c#l2258 occurs without using proxifier as well bp-9d712a54-4028-4502-8921-cc5532110323
Reporter | ||
Updated•13 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
Comment 5•13 years ago
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That last crash is [@ ssl_DefClose ] http://hg.mozilla.org/releases/mozilla-2.0/annotate/6be9e31d01b4/security/nss/lib/ssl/ssldef.c#l231 Did you mean to set as worksforme? Has the problem gone away?
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
Summary: Firefox 4 crashes repeatedly [@ PR_StringToNetAddr ] [@ PrxDrvPE.dll@0x2208 ] → Firefox 4 crashes repeatedly [@ PR_StringToNetAddr ] [@ PrxDrvPE.dll@0x2208 ] [@ ssl_DefClose ]
Reporter | ||
Comment 6•13 years ago
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Problem resolved temporarily by itself. Back again.
Comment 7•13 years ago
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Does uninstalling Proxifier completely help? Do you have anything else like Proxifier installed?
Reporter | ||
Comment 8•13 years ago
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Uninstalling proxifier makes it a little better but doesnt completely resolve it. Besides I am compelled to use proxifier to bypass cyberroam(blocks almost all sites). No other proxy software installed
OS: Windows 7 → Windows XP
Comment 9•13 years ago
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Proxifier has a new 3RC version available, perhaps try that?
Comment 10•13 years ago
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Reporter, please can you confirm whether this issue still occurs using Firefox 4.0.1 (http://www.mozilla.com/firefox/new/) or higher, in Firefox safe mode (http://support.mozilla.com/kb/Safe+Mode) and/or with a clean profile (http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile). Ideally, also check using the latest nightly: http://nightly.mozilla.org/ If this issue no longer occurs, please close as "Resolved Worksforme". It it in fact still occurs, please provide as much extra information as possible, including what versions tried, whether safe mode/new profile tested etc. Thanks! :-) (Template reply to inactive UNCO bugs)
Reporter | ||
Comment 11•13 years ago
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1 Extremely few crashes (2-3) in past month with firefox. None since I updated to 4.0.1 Note: I've stopped using Proxifier 2 However when working multiple tabs (more than 30) it often halts/hangs for sometime especially when Syncing with Firefox Sync, if I try to tinker anymore during during that time( clicking on the window or address bar etc.) it crashes spontaneously. 3 Since I just have to wait for 30-40 secs when it hangs its no longer pestering me much and works fine for me
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago → 13 years ago
Resolution: --- → WORKSFORME
Updated•13 years ago
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Crash Signature: [@ PR_StringToNetAddr ]
[@ PrxDrvPE.dll@0x2208 ]
[@ ssl_DefClose ]
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Description
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