644720 - replies to emails using microsoft web access are empty - text is lost

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

Using Microsoft web access to access company emails is buggy on Firefox 4.  While this worked fine in version 3, it now leaves empty text on replies and emails. I went back to Internet Explorer to use Microsoft Access to communicate with company.

Reproducible: Always

Steps to Reproduce:
1. open an email
2. send reply
3. check sent message to see if text was sent
Actual Results:  
typed text reponse lost

Expected Results:  
text should have been sent

Comment 1

[Ed Morley [:emorley]]

Could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile