649590 - freeze If I open a new firefox instance while leaving the standard download window or downthemall manager open

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[pbossi86]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

The browser freezes if, while performing a download I close the main browser window then try to open a new instance. It tries to open the previous session then it freezes and the frozen process can only be terminated via task manager

Reproducible: Always

Steps to Reproduce:
1.Start a download
2.close the main browser window, but leave the download  window open
3.open a new instance
Actual Results:  
The browser freezes wile try to open the previous session

Expected Results:  
Firefox should have opened only a new tab and should have started normally without freezing

Using the default theme, on a PC equipped with AMD Phenom X6 processor and an AMD Radeon graphics card

Comment 1

[Srinivas]

Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0

Works fine for me. Please try if you can reproduce it or if it works fine

1.in safe mode. 
https://support.mozilla.com/en-US/kb/Safe+Mode

2.or by creating a new profile
https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile.

Comment 2

[pbossi86]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101
> Firefox/4.0
> Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101
> Firefox/4.0
> 
> The browser freezes if, while performing a download I close the main browser
> window then try to open a new instance. It tries to open the previous session
> then it freezes and the frozen process can only be terminated via task manager
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1.Start a download
> 2.close the main browser window, but leave the download  window open
> 3.open a new instance
> Actual Results:  
> The browser freezes wile try to open the previous session
> 
> Expected Results:  
> Firefox should have opened only a new tab and should have started normally
> without freezing
> 
> Using the default theme, on a PC equipped with AMD Phenom X6 processor and an
> AMD Radeon graphics card

By deactivating all add-ons in safe mode it works fine.

Comment 3

[Tim (fmdeveloper)]

Please see http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes to track down the extension to blame and post back here

Comment 4

[Tim (fmdeveloper)]

Any update?

Comment 5

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question