649978 - Cannot log into homedepot.com / accountonline.com (Citi)

Status: VERIFIED WORKSFORME

(Firefox :: General, defect)

Description

[Ulixes]

User-Agent:       Mozilla/5.0 (X11; Linux i686; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (X11; Linux i686; rv:2.0) Gecko/20100101 Firefox/4.0

I was trying to log on the credit card application they have, and firefox was  unable to complete the transacction.I tough it was because I use linux to login but then I was even more courious because I install Chrome (the installer ask for libcurl3 ) and he was able to log in to the site. 
I Really dont know much about the inner guts of firefox but I will like to help a little.

Reproducible: Always

Steps to Reproduce:
1.Go to homedepot.com
2.go to Creditcenter or credit offerts 
3.Try to log on your account

Actual Results:  
https://www.accountonline.com/cards/svc/Login.do?siteId=HOMEDEPOT
the browser is unable to understan the transacction. 

Expected Results:  
Ask for log information.

Comment 1

[George Carstoiu]

Mozilla/5.0 (X11; Linux i686; rv:6.0a1) Gecko/20110426 Firefox/6.0a1

Does this happen before you actually login (submit your information) or before even the page is displayed?

Comment 2

[Ulixes]

Hi George, I try to recreate the bug after receiving your message, to my surprise it no longer happens. I still wonder who fix the error (Mozilla or Homedepot)??

Comment 3

[Ulixes]

I think the Bugzilla work wonders, because magically it fix the error.

Comment 4

[George Carstoiu]

Ulixes, usually the resolution of Resolved Fixed is used for when a developer uploads a patch. 

The resolution that you should had used for this scenario is Resolved Worksforme. Setting as such.

Thanks!