Closed
Bug 653144
Opened 13 years ago
Closed 12 years ago
Some of the selection options in gmail are not working. But works in new profile
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: grinauts, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0 Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0 After i have installed Firefox 4 on my machine some of the selection options in my gmail account are not working properly. 1. If i want to mark some of the mail i need to mark near the selection box in order the selection to work. 2. When i try to enter the options of my my account by pressing the icon, nothing happens. 3. Same happens when i try to open the "more" link located on the top of the gmail page. I installed same version on another machine which runs Windows XP and same things are working fine. Reproducible: Always Steps to Reproduce: 1.Enter gmail account. 2.Press the "Options" link". 3.Mark some message and press "Delete". Actual Results: In step 2 nothing happens, i am not forwarded to the options page. In step 3 a message "No messages selected" displayed. Expected Results: In step 2 - the options page is represented. In step 3 - the marked messages are deleted. The installation was without any extensions.
Comment 1•13 years ago
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Are you able to reproduce the bug when running in Safe Mode? https://support.mozilla.com/en-US/kb/Safe+Mode ...or with a new clean profile? https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Comment 2•13 years ago
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(In reply to comment #0) > User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 > Firefox/4.0 > Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 > Firefox/4.0 > > After i have installed Firefox 4 on my machine some of the selection options in > my gmail account are not working properly. > 1. If i want to mark some of the mail i need to mark near the selection box in > order the selection to work. > 2. When i try to enter the options of my my account by pressing the icon, > nothing happens. > 3. Same happens when i try to open the "more" link located on the top of the > gmail page. > > I installed same version on another machine which runs Windows XP and same > things are working fine. > > Reproducible: Always > > Steps to Reproduce: > 1.Enter gmail account. > 2.Press the "Options" link". > 3.Mark some message and press "Delete". > > Actual Results: > In step 2 nothing happens, i am not forwarded to the options page. > In step 3 a message "No messages selected" displayed. > > Expected Results: > In step 2 - the options page is represented. > In step 3 - the marked messages are deleted. > > The installation was without any extensions. Gmail fails to react even using Chrome which is based on Webkit.
(In reply to comment #1) > Are you able to reproduce the bug when running in Safe Mode? > https://support.mozilla.com/en-US/kb/Safe+Mode > > ...or with a new clean profile? > https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile In safe mode the bug reproduced in same way. When using a new profile it works fine. Thanks for your input.
Comment 4•13 years ago
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Pavel, try deleting the cookies. If you don't want to delete all your cookies you can visit Gmail and then select Tools/Page Info/Security/View Cookies to see which ones are in use on a specific page.
(In reply to comment #4) > Pavel, try deleting the cookies. > > If you don't want to delete all your cookies you can visit Gmail and then > select Tools/Page Info/Security/View Cookies to see which ones are in use on a > specific page. Hi Thomas, the deletion of the cookies didn't help, i deleted all of them. It seems that the problem is located in file: "prefs.js".
Comment 6•13 years ago
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You can get a List of modified Preferences by the Troubleshooting Info Page in the Help Submenu. Maybe comparing them makes you find the Culprit...
Version: unspecified → 4.0 Branch
Updated•13 years ago
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Severity: major → normal
Summary: Some of the selection options in gmail are not working. → Some of the selection options in gmail are not working. But works in new profile
Comment 7•12 years ago
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Pavel, is the problem you reported in this bug still an issue?
(In reply to Thomas Ahlblom from comment #7) > Pavel, is the problem you reported in this bug still an issue? Hi Thomas, i didn't encounter with problem when upgrading to newer versions. Thanks.
Updated•12 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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Description
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