656157 - I can't access my bank accounts due to the extensions offered from my banks are not supported by FF4.

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: Portuguese, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

I've just installed FF4 on my PC, and, now, I'm having trouble on accessing sites (from Brazil, my country) who need some extensions installed on browser.

Reproducible: Always

Steps to Reproduce:
1.https://www.santandernet.com.br/default.asp?txtAgencia=*******&txtConta=********&oA=site
2.Click on my name: *******

1.https://internetbanking.caixa.gov.br/SIIBC/index.processa
2.Fill Usuário with *****************
3.On 'Acessar Como', select: **************
4.Then, click on CONFIRMAR button

Both of this access are to my bank accounts here in Brazil.

Actual Results:  
FF4 has returned an error report, saying that FF4 doesn't support that extensions.

Expected Results:  
Installed the extensions.

Comment 1

[Dave Miller [:justdave]]

I've starred out anything that looks like a userid or password in the above comment.  Removing the security flag.

Comment 2

[Marcia Knous [:marcia]]

Rogerio: This sounds like a tech evangelism bug - I suggest you contact your bank to see if they are supporting the new version of Firefox.

Comment 3

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue with the latest version of Firefox 5?

What is the name of the extension required? Have you contacted the bank(s)?

Comment 4

[Tim (fmdeveloper)]

Reporter -? Is this still an issue? What is the name of the extension required? Have you contacted the bank?

Comment 5

[Chris Lawson (gone)]

This needs to be two different bugs if they're both going to be TE bugs, one for each affected bank.

Comment 6

[Rubén Martín [:Nukeador] ❌ [away till Aug 31st]]

This is a Brazilian TE bug, not a Spanish one ;)

Comment 7

[Hallvord R. M. Steen [:hallvors]]

e-mailed reporter asking for update, but he no longer uses this bank