667393 - hangs all the time, hangs for a long time

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Ruth]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:7.0a1) Gecko/20110626 Firefox/7.0a1
Build ID: 20110626030229

Steps to reproduce:

I actually don't have to do anything.  It constantly hangs.  I might be away from my computer and I come back and it's hanging.  It's starting to happen very frequently now.  I just cleared my history to see if that helps.  

I'm on windows 64 bit.  I have scanned and rescanned, I do not have a virus, everything works fine in chrome and I do not get this problem.  I have add ons/ extensions - shockwave (latest version), adblock 1.3.8 and adblock element hiding helper 1.1.1


Actual results:

The browser gets a blue circle and just circles for several minutes at a time.


Expected results:

I should be able to just surf the internet in FF but it's getting to be impossible to do this on FF browser.

Comment 1

[AndreiD[QA]]

I could not reproduce the issue on:
Mozilla/5.0 (Windows NT 6.1; rv:7.0a1) Gecko/20110626 Firefox/7.0a1

> The browser gets a blue circle and just circles for several minutes at a
> time.

Is it a specific website loaded when you get the hang? Could you attach a screenshot of that moment with the blue circle visible?
While hanged could you try to get a crash (i.e. a forced close)?

Comment 2

[Wayne Mery (:wsmwk)]

Reporter, do you still see this problem when using a current version in safe mode?   http://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode

If you no longer see the problem, please set status to resolved and resolution to WORKSFORME.

If you do see the problem, please update comments on how to reproduce.

Comment 3

[Phoenix]

Resolved per whiteboard