668712 - Firefox 5.0 Crash after disabling addons - JSON file missing Add-ons

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Doug Shuck]

Attachment: bp-3283a22b-a1bf-411a-8f72-17f912110627.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0
Build ID: 20110615151330

Steps to reproduce:

Disable all Add-ons and restarted FF 5.0


Actual results:

Application Hung / Display went transparent white (you could still see the FF 5.0 app window through the white screen.  To recover i had to "kill the process' and restart FF again.  It then came up normally with the crash report in one of the Tabs.

Processor Note:
	Priority Job; WARNING: Json file missing Add-ons; /data/socorro/stackwalk/bin/stackwalk.sh returned no header lines for reportid: 269176246; No thread was identified as the cause of the crash; No signature could be created because we do not know which thread crashed; /data/socorro/stackwalk/bin/stackwalk.sh returned no frame lines for reportid: 269176246; /data/socorro/stackwalk/bin/stackwalk.sh failed with return code 1 when processing dump 3283a22b-a1bf-411a-8f72-17f912110627


Expected results:

FireFox 5.0 (FF) should have restarted normally the first time (no crash).

Comment 1

[Wayne Mery (:wsmwk)]

Doug, have you ever seen this crash again?

Comment 2

[Phoenix]

Resolved per whiteboard